3iX are the leaders in Reliable, Low-Cost, Web Hosting, Superior Equipment, the Latest Software, High-Speed Connections in 3ix US Data Center, backed up by Support Professionals who really care, with web hosting plans from just 1 Dollar a month. It's no wonder that more and more people are hosting their websites with 3iX...
I have four sites hosted with 3ix and I chose them for the price and experienced a few problems mentioned below, but in the last six months there spotty service has gone to from eh to horrible. I'm currently on a two day outage while they upgrade the servers.
Shared hosting for the fail.
Great fast support but I went through a rough patch where my site was down every single day. This meant I was onto support everyday for a few weeks. The worst time it was down for about 8 hours and they said they were working on it. I would recommend to go with a host that has an active support forum where you can talk to other people. I ended up switching my main sites to another host because of their reliability issues.
I have reseller accounts with them.. from 3 years.. last 2years it was ok. but now.. sites are down from 4 days.. I am really disappointed.. frustated with their service.. And the reasons are silly..
Not good enough, 3ix support is odd because they make a lie for all down-times which is at random because one time my site was down for a whole day, and then other times I get random down-times 1-2hrs a day, somethings up with this host there not in the USA there in Thailand, would not recommend.
It is cheap, but the service is very disappointing. Down time are frequent and can last over 5 days! Support is slow and often useless.
there support sucks. they say they offer netpbm and imagemagick but is not configured on there servers. there support is a joke. the company says its based texas when its based out of thiland
totally, really bad,
1. support cannot resolve issues, any push problems to customers.
2. no db backup, i requested a sql backup at 20 Nov, they told me their latest backup was 17 May.
3. they don't want to pay. i applied affiliate program and my account $ > 50, which they told me i can withdraw, but after that there's no response from them, live chat always keep saying "we will contact you ASAP", then the ASAP for 2 month till now, still no response.
STAY AWAY FROM 3IX!!
I´m hosting my site with 3ix for more than 1,5 years now, never had problems (only a few downtimes, but "normal") till a few months ago. I had my site down for a 4 days!! My site is getting down 2x a month, which some take more than 2 days to be online again!
They sold my dedicated ip address twice for another person, so i needed to rekey my ssl, etc.
Stay away from this company! Yea, it´s pretty cheap, but only for garbage site! If is a personal page is ok, but NOT recommended for business.
Avoid 3ix at all costs!! Their prices may be low, but you get what you pay for - rubbish service.
In my experience, they are the worst hosting providers on the planet! If you want diabolical customer support and non-working website, then feel free to join them but prepare to be constantly frustrated with their service.
Here are the few experiences I had:
1. Website/server down - 50+ times in a year! - I lost lots of business/traffic.
2. Support - Telling lies and trapping customers to use their service, they even end the chat sessions when I complain.
3. Domains - They lied to me saying I can transfer after expiry (domains have 90 day redemption period), which I couldn't.
I opened a ticket with them regarding inaccurate info on July 28, it is now Aug 23, and they STILL haven't fixed their problems. They don't respond, it's a chatbot, DO NOT USE 3iX, they are horrible
I have had a problem with them for over four months. They don't respond, they use bots to e-mail you, they are the definition of incompetent. AVOID AVOID AVOID
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