AISO has been a trusted name in environmentally friendly web hosting since 1997. Plus AISO was featured in Inc. Magazines' Top 50 Green Companies and is the first and currently the only public data center member of the U.S. Green Building Council (USGBC). AISO staff members continually strive to provide you with a level of service that is unmatched in the web hosting industry. We treat every client like they are our only client. AISO owns and operates its own data center and network that is powered by solar panels, not energy credits.
Reliability has been good, website hosting service has rarely been an issue. Solar power offsets of energy used by their data center offer good PR.
Email has more noticeable issues. Several from upgrading their system. Reliability is in general, good.
Support is lacking at AISO. Email responses from AISO support usually contain spelling erros and lack punctuation and capitalization. The emails are still comprehensible but demonstrate/add to the overall lack customer service tactics; it's as if one of their engineers are replying from a smartphone and the question/issue is too minor to be bothered and they're annoyed. The result is is that answers (if given) are often short and not helpful. It often requires multiple inquiries to solve issues.
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