The year was 1997. The scene was a college dorm room. Four friends with a love of technology, open-source software, and a strong desire to help people get online banded together to create DreamHost. Built on open-source technology with a commitment to customer success, DreamHost provides domain registration, web hosting and cloud services to 1.5 million sites, blogs and applications, and supports over 400,000 web designers, developers, content creators, small businesses and entrepreneurs with the power of the Open Web.
Everything works like a charm. The controlpanel works efficient and though its not very pretty in teerms of eyecandy, it is logical, and very udeful for developers. SSL works fine for me. The Wiki is quite extensive, and is a very usefull tool. The suport is fast. And I don't know what that with the 30 minutes witing for a passwd changee was about. I did'nt wait more than 2 min. for it to take effect. MySQL dataabaase creations are instant. Really can only recommend them, except for their email servers performance. It's really not too fast to check my IMAP accounts as it used to be over at b-one. but you do get 20Gig storage and 4000Gig bw and that grows everyday. Its a lot at such a cheap price. thumps up.
Great hosting company with very cheap prices and incredible storage and bandwidth plans. Support phone calls and emails are always quick.
The web control panel is sometimes a little slow but very powerful.
The only downtime was in late '05 when half of LA lost power.
Dreamhost has recently been having problems, but in the 8 months I've been with them, the service has been top notch. The downtime for me was very little, and something I can deal with. The features they provide are awesome, and they really do let you use all that bandwidth and space. They provide great scripting tools such as PHP 4 and 5, Ruby on Rails, Python, CGI, FastCGI, etc.
I love this host! After a few bad hosts, I switched to Dreamhost on a whim. Best choice I've ever made. They have a great web panel with tons of neat, easy to use tools, installers and whatever. You get tons of everything. I don't know about you, but I can't move a terabyte of bandwidth a month, nor can I readily fill 23 Gb of drive space with web-apps.
They support a plethora of languages, PHP, Ruby on Rails, Perl, and have tons of other cool things like CVS and Subversion repos, personal Jabber IM servers, shell accounts, cron jobs, etc. Every hosting plan has most of the features, and the small ones only don't have things you probably wouldn't care about (who needs Miva Merchant or SSL for their personal site?)
Another great thing is the one-click installs, which let you drop in good scripts, like MediaWiki, WordPress, Joomla and Menalto's Gallery.
I've had good experiences with their support, which is prompt. They also have a good community forum and wiki full of quick answers. The only problems I have had have been occasional down-times and slow periods, but these are always documented and explained on their status blog. I like a company that will at least tell you what happened to the system. The outages have never lasted too long either. Finally, they have a great newsletter and make you feel at home.
yeah, they are OK. For the money i give them every year, they are like great. Unfortunately, i too had some problems with up time on my sites, and this is a very bad point. You can't really have a site that my go down any time for a longer or shorter period of time.
Their support was great every time i had problems, and that's also a plus.
Overall, a good host.
I find DreamHost has a good blend of price, features and reliability. For what I pay, I get a lot and to me, this is a good thing. When there are downtimes, they are usually for good reason.
I've been with Dreamhost about two years. I have a couple of domains hosed with them, all on shared servers. I have nothing but good things to say about them. Last I checked, there were only 18 other sites hosted on the same server as mine. They support php5 and all the php extensions I need. I can create MySQL databases myself through the control panel without "authorization". I can add additional TLD's at no extra cost. My webmail is a Lot easier to get to than it is on other hosts using CPanel.
I've read several reviews here about all the down time they experience. I can't argue with someone else's experience, but I haven't experienced but a handful of hiccups in the past two years. I'm not paying for business or dedicated hosting, so I have no complaints about that.
I've been with dreamhost for one year now and have rated is a pretty good.
Support is excellent, emergency tickets get replied to in under 15 minutes for me and others less than 1 hour.
Support is very helpful, server problems are posted on their dreamhoststatus.com website and updated around the clock. Dreamhost is one of the few hosts that publicly posts server problems, eta, and lets you know what's happening.
I've used 1TB out of the 1.4tb of bandwidth I have with them with no problem, I've even used 50GB of space with no problem. they oversell, but they do it right. they don't close your account for resource abuse unless its really intensive scrips and programs. They even said i could use my storage space to store my photo collection (family photos).
Uptime has been okay. I've had about 99.6% uptime with them which isn't bad, but it isn't great either.
they use a super cool in-house control panel which is easy to use and have 1-click installs for major programs.
So far I've been happy with dreamhost. but I would not recommend it for medium size-large size businesses. for personal, small business and storage, its great!
For the price I pay for the amount of space i get this is a brilliant host. I couldnt ask for faster support. Usually requests are answered with in 15 minutes. Good Wiki and active forums. Easy to use admin section and one click installs.
I signed up for Dreamhost in July 06 and it's been an excellent experience. I enjoy the up close and personal approach of the administrators and the support is always fast and accurate. My uptime has been fabulous and I love how much space I have for a relatively low price. My only wish is for some features a little more geared towards reselling. I host two other people on my account and they can see all my domains and I can see theirs. It gets a bit messy.
I've been with DreamHost for about 2 years now, and I have been running different kinds of software on my site(s) - IP. Board, MediaWiki, Joomla, WordPress, and stuff like that.
I found that it's true what "most people" (seems like it to me at least) say these days; it's a great host for certain things, like static pages, storage and bandwidth, but not so great for php and mysql software.
Their support has always been top nothc, I'll give them that. I can dig the silly ninja humor in their newsletters, too - but when you're struggling with uptime and slowness, that really doesn't cheer you up anymore.
I have decided to move on to a new host that can give me what I need; perhaps I just didn't realize what I needed before I signed up with them, and saw that on paper (or is that monitor?) their stuff was great!
In any case, I now know what I need, and I know that I have to look elsewhere for a host that can provide me with the uptime and resources I require for the software (see above) I wish to run.
I'd give DreamHost a 4 on my d6.
I have been with dreamhost for over a year now. Their prices are amazing. They give you a huge amount of bandwidth and disk space. Their servers are extremely fast. I have never experienced any downtime on the server that I am on, but I have seen them post about downtime. They seem to be very reliable when informing their customers about downtime and they try to fix problems very quickly. Their SSH access is a very nice added bonus and allows you to use your hosting as a place to run perl and ruby scripts. Their support team is very good. When I have encountered errors with scripts I was trying to write or had any problems with a part of their site my tickets were answered within an hour and the responses were helpful. Overall I am completely satisfied with them and I would recommend them to anyone!
I've been with Dreamhost a little over a year and during that time I've had very fast and solid hosting. Using PHP and SQL on my site, their servers run anything I've coded without problems (except my own coding errors lol).
They are feature rich and answer trouble tickets usually within 30 minutes to an hour.
Thanks for some awesome hosting Dreamhost and keep up the good work!
Dreamhost is amazing! They do have some downtime issues but I'm willing to overlook those for everything else. There have been some recent hiccups with one of the file servers which had caused some slowness issues but they appear to be fixed and now everything is back to normal. Their support is always fast, very succinct, helpful, friendly and straight to the point. Their servers overall are fast and the features are practically endless. One of my favorite features is they have been 100% carbon neutral since 2007! On top of all that their prices are incredible and if you search carefully you can find some awesome coupon codes to get you free domains and dedicated ip's for life! Thank you Dreamhost!
I have a small business website hosted on Dreamhost, as well as my email. I got the unlimited bandwidth and diskspace promotion at $20 for the first year, with a discount, and I'll sign up for a long time when I need to renew. The main thing is really the SSH access. I wrote an entire webmail application in 'nano' over SSH on their servers - even used it to get around and proxy through a overly restrictive content filter. No problems with any of it, email, webhosting, or the rest.
I actually enjoy getting their newsletter every month - they're hilarious, in a moderately-amusing way.
Can't say anything bad about 'em. I'm sure some people have had bad experiences, and I know they've had problems, but give them a shot for a year! If you get a coupon code, you can get almost $100 off the $120/y cost...
I recently signed up to DreamHost in order to host a number of domains on a constantly improving package. The price for what you actually get seems very good.
I get an excellent package, the ability to host unlimited domains & subdomains. Even things like cron jobs, subversion servers, etc.
As for the support, if something goes wrong they usually respond within 24 hours and check to see if the problem has been fixed to your satisfaction. They even have a little box that lets you select how experienced a user you are so that they may tailor the response to your needs!
Best host I've ever used.
Ive used Dreamhost since 2003 and have rarely had problems. They always respond to me within 24 hours if something does come up, but in the past six years Ive had maybe five reasons to contact them. Their service is usually very reliable, but there have been a couple of times in the past where I had some site down issues that took a little while to get fixed. They are a good host to use.
I knew a little about setting up a website with Yahoo! from years ago and recently came the need for another website to showcase my project. I had email running in an eventing; my .science domain name was purchased and installed ready for uploading and email functionality all within that evening. They have all the esoteric information on the DreamHost website to get up and running.
Three hours time after purchase of the domain name and hosting service and I could retrieve my URL address by browser displaying a DreamHost custom landing page stating I'm ready to upload. I'm presently familiarizing myself with the website-building Blocs app so I haven't had the time to install my own Welcome page with the Filezilla FTP app, but this won't be a problem. I know all the info will be found on their website pages.
All in all I'm satisfied. Price? Bah; function is all that matters. I purchased a new domain and host service and was up and running within hours. What's not to like?
I moved to DreamHost after a very bad experience with HostGator and I can only say that for the last year everything hs been perfect and I wishes I had known about DreamHost before.
The custom DreamHost panel is easy to use, support has been quick to reply to all tickets I opened and website reliability according to my monitoring tools (Pingdom), has been 100%.
Thank you DreamHost
I've been with Dreamhost for two years now and have never had a problem with them. They offer fantastic value for money and have a loyalty scheme whereby your bandwith and space increase every week you stay with them.
One thing I would say is that the Web Panel used to administer your site can sometimes be very slow to the point of being practically at a standstill but this is very rare and my site itself has always been available and fast-loading.
Also, if you're someone who uses CPanel then this is not an option but they do have their own equivalent both to this and to Fantastico.
Great host! cheap, reliable and they support ruby on rails.
They have a great wiki that enables me not to ever have to talk to customer support) and when they go down its always planned and they say so before they do it.
Support was cheerful and prompt, but in two weeks with DreamHost I had more outages (and cheerful excuses) than in two years with my previous shared hosting service, which I left only because they didn't have a plan with enough storage or bandwidth for some new site features I plan to add.
Add Dreamhost's screwy/slow panel to the unreliability, and I gave up and moved. Got my money returned promptly, no problem.
With better redunancy and connectivity (that is, reliability), DreamHost would be fine. Their people are very nice.
DreamHost is totally fantastic. It's a little tech-y, and their 'one-click install' goodies, well, aren't. That all said, if you're either not looking to do excessively fancy things or you're moderately more adept at these sorts of thing than I am, you'll have no problems. Yay for DreamHost.
so far its excellent. the user interface is actually a dream for techies, I've been with many hosting companies over the last ten years, dropping in and out with my interest in websites. Recently I wanted to do a community site and chose dreamhost after a two-week nightmare with godaddy, and I'm very impressed with how this thing is organized (definitely for the customer).
At this point I haven't had a highly visited site so I can't say how well it would take that load. Last night I didn't noticed a slight slowdown but i guess thats a given with shared hosting.
they've recently started dedicated hosting, which I was definitely interested in until i read that mysql would still be shared. Oh well, hopefully they will change this.
This host has been great for the first few years I was with them, then everything turned horribly wrong.
I do not know if it is thanks to them switching my web server, or what, but I've had HORRIBLE uptime.
Besides uptime, the features are OK, but they are pretty much overselling, which is horrible for good hosts to succeed, which in my opinion, Dreamhost is not.
At first, when I signed up for Dreamhost, I noticed their incredibly low prices and excellent features, but as my sites grew, they demanded more, and Dreamhost just could not handle them, thanks to their overselling.
Overall, if you want a host with excellent pricing and features, Dreamhost is what you want. On the other hand, you'll have to sacrifice uptime and slowness because of the overselling, unfortunately.
I have mixed views regarding Dreamhost, I do believe they are trying to provide what they advertise but they fall short.
The price is very cheap and setup very quick, the control panel is different but houses loads of features and after a while is really easy to use.
I signed up two months ago and whilst the price seems to be right the server struggled with a community forum I host.
Then the downtime hit, almost every day for two weeks the sites were down at least once a day and FTP was a nightmare (Appeared to be an issue with a file server but took two weeks before they spotted it).
It seems to be ok at the moment but still very slow.
One thing really did annoy me, about a week ago they deleted some files off one of my sites rendering the frontpage blank losing possibly hundreds of pageviews, they made no attempt to contact myself which is really rude. I think the pages were being spammed by spambots which may have caused some issues but come on I should be told "we have removed this because of blah blah blah".
I think I may leave my small personal site on dreamhost but I would not recommend anything like a complex bbs board like SMF be hosted on Dreamhost.
I've been using Dreamhost for both business and home stuff for over a year now. The occasional bit of downtime occurs but nothing i'm too worried about. The same Same for speed issues, sometimes it gets a bit slow but never for long.
For the price you pay and what you get this company is a winner.
I was with Dreamhost for about 4 years, and for the most part it's a good service. I really like the control panel and features they make available. My problem is with speed and uptime. If I had to guess, it's probably down to luck for the most part, whether you get put on a shared server that is bogged down or not. About 80% of the time I would load up my site there would be at least a two or three second delay before anything appeared. Doesn't sound like much but when you're adjusted to everything loading in a matter of milliseconds it's quite off putting. And on top of that, there would be downtime more frequently than I am comfortable with.
I currently use DreamHost to host two sites with one of them being registered there as well. The larger of the two sites has been there since 1999, serves approx. 4,000 pages per day (not counting the faviocon, robots, and the like) and has an announcement list of approx. 1,000 users who subscribed using a (DreamHost provided) automated system. I have also used DreamHost in the past to host a site for a blogger-run-blog when I had the time to post.
The web hosting aspect is easy to use with standard ftp or secure-ftp access. The management of the various other things (changing billing options, checking user statistics, web-mail, forwarding/redirecting e-mail, and setting up e-mail subscription lists) is very user friendly. The team running it always has a sense of humor in their blog and newsletter -- but doesn't let that get in the way of getting the job done.
I have contacted them over a dozen times in the past with questions on topics such as transferring domains and the use of mailing lists and have gotten helpful responses within 24 hours to each one, often much quicker. (They also have a support wiki that answers a lot of standard questions). I had a recent (my fault, I left a door open type) of security breach and they responded to my e-mail that day and followed up again the next. The most negative publicity they have received is that recently they had a billing error where customers who were using automatic billing on their credit or debit cards were billed in advance. They caught the error, put a notice up about it on the status page, set about reversing the charges (e-mailing each person when their charges were reversed), and explained the entire situation on their blog.
I have been with Dreamhost for about a year now, utilizing their package for personal purposes. Overall they've completely satisfied me with both their bandwidth, space and features.
I haven't had the opportunity to use their support but beyond their small (but nasty) billing fiasco they have been perfect for me.
I've been using Dreamhost as my host for about 9 months now. I had one spat with downtime, all of 4 hours on my cluster. It was for upgrades, not a crash.
Features are reasonably good, but the panel can be a pain sometimes. They use a custom Control Panel, but it is fairly well feature packed, and easy to use. It just takes getting used to.
Support was great 7 out of 8 times I've contacted them. The 1 bad time was when no one there had a clue how to check and see if my mysql was having a heart attack, or just the sql server as a whole. because they couldnt figure that out, my site was lagged down. I figured it out on my own.
Pricing is spectacular. You cant beat it. So far, I've abused it here and there for bandwidth, but nothing major yet. About 400mb a day lately. I plan to begin hosting COD4 maps on it, so that will add a bit of bandwidth to test the theory of 5+TB of BW a month.
I've had horror stories to tell about many previous hosts I've used. I only have one about Dreamhost, but anybody who was a member of the service at the time has the same story. Luckily, Dreamhost took care of that issue and took measures so that it never happens again.
I've never had a downtime problem, never a problem with customer support, and never a problem using their panel. For ten bucks a month I'm hosting FIVE websites and still have plenty of server space and bandwidth to expand on that. How can you go wrong?
I have been with dreamhost for about 3 years, and I've been happy with them.
The complaints about php/mysql performance are valid. However, for me, in the grand scheme of things, an extra second or two doesn't hurt my users enough to make me change hosts (especially since I've used other hosts that were worse).
When I originally signed up, it was directly because of their ability to support PHP5, which was hard to get at the time.
Bottom line is I am satisfied with them, and the 10TB+ bandwidth I now have is very useful.
We've used Dreamhost for several years, and switched to their Private Server (PS) option almost 2 years ago. We host a 300,000 page website that gets about 1 DB intensive page hit per second, and have had no problems, even with only modest resource allocation.
I've enjoyed their service and their unrivaled transparency. When things go wrong, they explain what's happening and what they're doing to fix it and prevent it in future.
I've found their service quite prompt, knowledgeable and courteous.
They don't pretend to be the most stable service, but they do succeed in their goal: providing value for money with features that many developers appreciate.
Please note that you can host as many sites as you like on a single account at no extra cost. Invaluable for those managing client accounts.
I got my dreamhost account for 10 bucks for a whole year. That was amazing. Unlimited everything, free domain, and all of that :)
The only thing that they aren't as good with is subversion. Its been down only once which is good and my website has never been down at all. Their control panel is 100% custom and it is amazing. Id rather use it over cPanel anyday. The SSH access is amazing too. You can do just about anything :)
I love dreamhost and will probably get hosting from them for a while. I have about 5 gigs of stuff on my account and use about 40-60 gigs of bandwidth per month and its amazing still!
Support is good & fast except that they don't have livechat or free phone support.
Dreamhost is overall amazing!
I've been with Dreamhost for a few years, now. Server uptime is good, tech support is good.
Only problem is their servers are slow (I'm in Europe, Dreamhost is in USA) so that may be down to distance.
Would highly recommend Dreamhost if their servers were faster!
I just switched to steadfast from Dreamhost because i was sick and tired of the slowness of their database driven website hosting. I even tried their Private servers for a month but had no noticeable improvement so here i am. I mentioned it at least 3 times over past year hoping that things would improve. They even switched me to there newer servers; no noticeable improvement there either.
I use Textpattern CMS for all my sites and in testing mode one can output runtimes and querytimes for each page. The bad news for dreamhost is that steadfast is anything between 200% and 1000% faster. I was getting average runtimes by dreamhost of 0,3 sec. now the average is 0,06 secs. A vast improvement.
2,3 times a year email and site would be down grrrrr that's really frustrating, especially for my clients, who get angry responses from there clients.
I really regret having to leave Dreamhost because I loved the back end admin side and extensive options, helpful and fast support; but at the end of the day, unreliability and extreme slowness of the sql database meant i just had to move on :-(
Unlimited bandwidth and space for one small price, with all the advanced features I care about to boot, and even more. So good.
I can honestly say that dreamhost has lived up to what is advertised. First off, no hosting company can give you a 100% uptime. I have been with dreamhost for over 8 years now. I refer my clients ( I am a developer ) to dreamhost always.
In the 8 years my site has been up, it was down a handful of times due to routine maintainence and some glitches. My site is rather large..and I have on average 5000 unique hits perday. Every client I refer to them never complained...to me or to them.
Nothing is perfect. These guys do anything to keep the sites up.Their support is outstanding when you compare them to all the other major hosting companies. This review is based from a web developers point of view and a customers point of view.
Like I said, I have been with them for 8 years...and I plan on staying with them another 80. Plus I will continue to refer all my clients to them.
YOU WILL NOT FIND A BETTER ALTERNATIVE SHARED HOSTING SERVICE PROVIDER THAN DREAMHOST. Not even godaddy can compete.
1) Application environment options (php and cgi versions) so forward and backward compatibility.
2) Uptime...not one hiccup in 2+ years.
3) Easy upgrades to VPS option from shared hosting (just a checkbox).
None so far.
I'm with DH since 2004. Experienced almost no issues till 2011 (6hrs downtime - their armageddon till now...). Looks like there are some infrastructural changes ongoing and they are causing problems sometimes, but we are also Amazon customers (remember Virginia going down) and so... it happens.
Always received a prompt assistance and no billing issues (yet!). We're Italy based so our problem is speed, and we're testing cloudflare that they offer in the panel, together with "on-the-fly" google apps installation.
BTW, it's the best panel I've ever seen, greatest of functionalities being the possibility of delegating sites/databases/ftps/SSH access/and-so-on to certain users, a great tool for cooperating between employees and (advanced) customers.
Dreamhost is a great webhosting solution, especially for the price.
The control panel is excellent for web developers, though less advanced users may struggle with it.
No outages for my site in the three months I've been with them. Their control panel was down for a day during scheduled maintenence, but there was a weeks notice.
Support is slow but polite and efficient. On average, my tickets are probably answered in between 8-20 hours, except during emergencies (I tested their downtime system once. I got a response 3 minutes later informing me that there was no server wide problem detected.)
Overall, a good host, and enjoyable to use. Not recommended for beginners.
I've been with Dreamhost for more than a year.
Dreamhost is a budget host, plain and simple. They do "oversell" their servers, but have all the major services - mysql, home dirs, page serving - on separate boxes. In my opinnion, they do heck of a job in keeping their crowded servers running. That's quite far from "rock solid", but I've had no big problems.
Customer support is quite slow. I've seen the "sorry, no reply for 24 hours - but we still remember you" autoreply for more times I care to remember. On the other hand, they don't usually give useless replies. Support has been friendly and competent.
I like the features - and they constantly add more. Script installer and backup snapshots are among my favourites. I can give SSH access for all of my accounts - even the ones I create myself. Control panel is ok, it has all the tools I need. Some parts are excellent, some are not so good.
If you're only looking bandwidth, space and price, Dreamhost is hard to beat. I wouldn't host important business websites there, though.
I got Dreamhost June of this year for my personal website. I used around 500 megabyte of bandwidth a month and used around 10 MB of disk space. Anyways, the past 2 months, the personal site became big and I also host other sites and other big files.
Now I use around 12 GIGS of bandwidth per month and still am running strong with 99.93 uptime!
Support: Tickets usually gets answered in 24 - 30 hours and I am fine by this.
Performance. Uptime has been rock solid! Web page loads fast and my visitors do not complain.
SSI - I mainly use CGI and PHP, with mySQL - works like a charm
Dreamhost is PERFECT for just storing a bandwidth heavy STATIC website.
If your hosting something mission critical, do not choose dreamhost, however if you use up a lot of bandwidth, dreamhost is great!
I have been with DH almost 6 months
Great Control panel, features, price,
Too much downtime and server maintenance.
If you need a stable host go elsewhere..
I finally switched hosts after about 6 months because their server was down atleast twice a week it seemed.
I've had terrible luck with DreamHost. My site was down 5 times in 5 consecutive days, and I'd never use them again. I just don't understand why people rave about DreamHost; they are the rock bottom of all of my experiences with hosting services.
Dreamhost was the host du jour for the master program. It is attractive because of its low pricing. For development, back 2006 they were fairly responsive now they are less timely.
When I was part of a group developing a mobile game. We started on Dreamhost but they had a fire that took down their whole system and we could not wait for them to return and uncertainty so we had to switch providers.
A couple of months ago they inadvertly charge users who had auto renewal for an additional year. Their response was flippet and were not acknowledging how much of problem it was for people on budgets.
I have remained with dreamhost for sites that are not that critical to up 24/7. I would not recommend them for a business oriented site that needs 24/7 support and uptime.
I was with DreamHost for 2 years. They has a very good set of features - the control panel is just great, and the monthly newsletter is cool to read.
However, the quality can only be considered great is your site is really, really small. My site thica.net was starting to get about 2000 to 3000 views per day, and downtime started to happen EVERYDAY. I contacted them, and all they did was blaming me and my scripts (actually it was a *normal* WordPress installation!). Not any real help ever! The responding time was not that good neither. So after one week with no real support from their so called support team, I decided to leave, and never looked back.
Very slow. Even very small image files (45kb) take long enough to download that having a simple slideshow of several images is not possible.
Their IP address is listed as Spam so emails sent via dreamhost often end up in peoples junk folder.
They're cheap, bandwidth is plenty and domains unlimited but you get what you pay for; a slow and unusable website.
DreamHost's basic plan is a traditional shared hosting plan, meaning you share resources on a single Linux machine. If your site experiences more traffic than the server can handle, it goes down. The same is true if any of the other sites hosted on your server are overloaded.
In exchange for this, you pay a measly $10 per month. If you just need a cheap way to get online with Apache, MySQL, and PHP/Python/Perl/etc, Dreamhost is great. If you have a site with many visitors, if you want to be able to handle sudden surges in traffic, or if occasional long periods of downtime, Dreamhost isn't a good choice.
I have used Dreamhost for more than 2 years and now cancelled. Here is why:
- Their service is middle of the road like most. I don't have an issue with that.
- THEY ARE SLOW! I changed servers there twice. My loading time remains high.
- In recent months, their service has been down just too many times. My site won't load or times out. Very annoying.
Huge storage and bandwidth for the cost. Their cPanel replacement is much more geek friendly.
Support can be terrible. 48+ hours to receive a response is common, even for simple things. God forbid you have an actual problem. It can sometime take 5-6 rounds of emails to get a severe problem resolved. With their lag in e-mail responses, it took 2 weeks to resolve a bandwidth issue that turned out to be a hardware problem on their end, even when I provided them with a detailed diagnosis.
Please, do your self a favour and stay away. Remember the age old saying, "if it's too good to be true, then it is."
They are dirt cheap and with it comes HUGE headaches. I've been with them for 3 months. The shared hosting server I am on is down, on average at least 10 hours a day. No joke!
Your site crashes when 15 people are on it. This is not just issues related to my script or site.
Just check the comments on their own status blog.
Their price is great, but I had some unresolvable e-mail issues and had to leave.
My wife's client (Comcast) could not recieve her e-mails. They asked her have them look into why Comcast was blocking them. (Sure, ask a Corporate Giant to have their IT people look into one small contractors problem.) The only solution we could come up with was to switch hosts, and the problem was solved.
You will lose your data on Dreamhost...
I've had an account with Dreamhost for 5 years. Even though I had problems with them before (e.g. it took them 3 weeks to move my website off a laggy, broken cluster I was stuck on) I mostly kept it because I was too lazy to transfer all my data and domains elsewhere (I created another hosting account somewhere else and have never had problems since, but that's a different story).
That is, until all of my data for one of my website was removed for me.
You see, I had a forum that was evidently gathering spam on my site for which I was unaware of. Eventually the database for the forum grew to 3 gigs and then magically *poof* it disappeared. This was one of my former portfolio pieces that I didn't check to make sure was up 24/7 so only a couple of weeks later I found out that the entire site was gone.
What followed was a shocking surprise. When I really needed support to get this data restored, I ran into a brick wall. Evidently, Dreamhost does NOT keep backups of your site for longer than 5 days. Instead I received responses such as these:
"While we do create backups of your databases, they are not promised or
"you'll need to restore from your personal backups."
"there is nothing further we can do."
I suggest you highly consider whether you value your data before deciding to use this host. There are plenty of other choices around and in this day where storage literally costs next to nothing, this should of never have been an issue.
Also, their chipper attitude through the whole fiasco didn't add to the seriousness of the matter either.
I found that whilst the price is good, the feature set excellent. I seem to get days where all day I cannot connect to my website for some reason. When contacting support about this they make up some excuse and somehow my site magically works again for a short period. These glitches occur on a reasonbly regular basis but usually resolve themselves. OK for the occasional website use but not really good for a regularly used site.
Thankfully I have got away from dreamhost, from my view it appeared that some of their clusters were good and other were bad, I was on the Spacey Cluster (On server Monster) and had constant downtime because of issues with the filer servers, mysql clusters. I recorded around 93% uptime the whole time which in this day and age is not good enough.
Whilst I was there there was two major network outages and well as a billing issue in which they just made fun of it on their blog and then said hey this guy did it which I think is very unfair on their staff.
For features it had everything, but I found the package was misleading in regards to bandwidth allowance, not that I could use it. I was also randomly blamed for making the server slow so they randomly deleted files off some of my sites disabled two of the domains and found it wasn't me, no sorry or anything just sarcastic comments from their unhelpful staff.
What I hate the most is the attitude from members who love them (Get $80 for every signup using their URL's), they will do everything they can to defend Dreamhost so they can continue making their money.
I've been hosting my sites at Dreamhost for about 5 years. They used to be awesome, but they've gone downhill.
Dreamhost is great if you have a site that receives little or no traffic. If you have any sort of following, however, any little spike may cause them to take down your site without notice, forcing you to contact support to find out what's gone wrong. The only way to contact support is via email, and response times are slow, so when your site goes down it will be down for a while.
Random downtime (problems, maintenance, etc) is also rather frequent.
Dreamhost is inexpensive, and they have a nice control panel, but beyond that there's not much to like these days.
I'm in the midst of my second multi-day outage in a month. It's now 2 days before Thanksgiving - imagine if I relied on e-commerce for making money!
I have never written a review before, but I nor have I ever been so enraged before. I was totally scammed, and I have vowed to submit as many reviews as I can muster about my experience in order to warn others.
I can see that several people have given positive reviews. Perhaps in the past, DreamHost was an honest and reliable company. They certainly aren’t anymore. My wife and I are starting a mousery, and this was our first attempt at making our own website. My wife saw that DreamHost was offering a free trial, so she decided to try it out.
It was suppose to be completely free. However, when we clicked on our account status, it stated we owed $109. Already getting a bad feeling, she informed me of the situation, and I took over and tried to cancel the account. We were told we cannot cancel until we paid our balance. I then sent an email, and I was told something along the lines of “no problem, we’ll close your free trial, but you will be charged a $9.95 registration fee”.
After many emails and tempers lost, we were resigned to having to pay. Apparently, it was “stated in the terms and agreements”. Actually, it wasn’t; it was stated in a separate hyperlink below the terms and agreements. However, legally at least, it was stated on their page.
I still cannot even begin to comprehend how a major company can resort to such petty, deceitful, and disgusting methods to con people. However, I will make sure that everyone knows about this so that no one will ever be scammed again like us.
If you can, please help us spread the word.
Avoid DreamHost at all costs!! It may appear like a good deal, but you will waste hours of your time dealing with their tech support about hosting and billing issues that shouldn't be issues. The tech support agents are downright rude. We're going with WebFaction instead and I suggest you do the same.
I only lasted a few months with DH, but my husband stayed with them for a year... with a static "coming soon" page.
I experienced repeated downtime, next to nothing in bandwidth (think slow dial up modem,) and snarky support people. I have never been treated so terribly, I would never ever ever under any circumstance go back to them. Even if they were one of the two last web hosts in the world.
We were w/Dreamhost from 2007 until last August -- though they will dispute that, because they have refused to stop billing me!!
They used to have good CS and Tech Support services, but that degraded over the years, and when they started blaming everyone in the world for problems that were clearly theirs when all they needed to do was fix them, that was it for us.
We left their hosting last August. We kept our 30+ domains registered there. They billed us in January for the months after we left them in August, and when I tried to forward them the emails about our cancelling, they were totally unresponsive. They bullied us into paying. And now they have billed us another $45.00 for Jan-Mar.
I have emailed them; I have written them; I have faxed them, and I get nothing. They will call me back only if I pay in advance.
They are thieves as far as I'm concerned, and I do not want to give them another dime. I want my money back, I want my hosting account closed. I want to talk to billing.
Apparently none of these things will ever happen.
Looks like nothing has changed, they are still bad. Their customer service is non existent, their tech support is non existent, and the outages...my site went down for a week! I lost a lot of money in revenue and they just shrug their shoulders. My developer had several other sites on this server and those all went down. His reputation has been tarnished, and now it looks like every thing is gone, files, databases, everything. And all they could say was that they would credit the account but all materials were lost. It's a lawsuit waiting to happen. Stay away from Dreamhost at all cost. I'm using iMotion right now, 2 seconds into having signed up, they called me up. I had one little issue and that was cleared up by them in no time. I highly recommend iMotion. It's a lot more stable.
Dreamhost is by and far the worst hosting service available to the public.
Their customer service is non-existant and in fact, they will not pickup the
phone to call their own clients without forcing a $10fee down their throats.
They send you 100 emails all of which are non helpful and redundant, and I
have personally exchanged 20+ emails for something as simple as trying to
renew. During the process, they threw my website into redemption and said
they did not know I wanted to renew it-despite 20 documented emails of me
trying to renew. Why anyone would use this company when reputable hosting
services like GoDaddy exist is beyond me, and was definitely my mistake. If
you want to host a website with a sole person with no phone sitting in a room
somewhere in California, use Dreamhost.
Based on the advice of our web designer we switched from GoDaddy to Dreamhost and it was the WORST decision we've ever made. In fact, we FIRED our web designer and after 2 months switched back to GoDaddy.
Our website was nothing special and it took on average 15 seconds to come up and another 15 seconds to navigate from page to page (our site is NOT graphic intensive). Our site went down more than 15 times during the two months we hosted with them and they have no telephone support. When you e-mail them all you receive is canned responses!
If you have a blog site and could care less about speed and customer support, I guess Dreamhost is ok. If you're site receives more thn 5 hits a day (ours averages about 300 a day) you better not rely on Dreamhost. And if you have a shopping card, FORGET ABOUT Dreamhost!
They tend to be down for days at a time. Email going through their system even if you have dedicated server often does not work. By far totally unacceptable service for anyone doing any business on the web.
WORST SERVICE, Even worse customer service. CANNOT get in touch with a live person. MIXED messages - each customer service person contradicts each other. SAVE yourself and go to some other provider. ONLY way to get in touch with them is through a chat room and then wait by your phone at THEIR mercy to call you back when they think they have the time. WORST OF THE WORST. PLEASE PLEASE PLEASE choose another provider.
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