EZ Web Hosting Inc has been providing advanced, straightforward hosting solutions since 1998, and has quickly risen to leadership in the web hosting industry due to EZ Web Hosting customer-focused mission: to make hosting reliable, helpful and easy!
I've used Ezwebhosting since 2002. In 2004 my phpbb mySQL driven message board took off and I've gotten a decent amount of traffic since then. Last year when my message board grew to around 500,000 posts I moved to a VPS server with them.
Before the VPS I'd run into problems with mySQL about once a month, usually the database would lock up. Since the VPS things have been fairly smooth sailing. I've always gotten great, fast service from the tech support when I've submitted trouble tickets (and I've submitted a good many between 2004-2007 in the pre-VPS days). I would say their 99.9% uptime claim is pretty close to the truth.
My website was hacked and the database damaged despite using wordfence and iThemes. I used the live chat feature to get support from EZ web hosting team and the service was excellent. The response was within minutes and the website was back up and running again before I had time to read the reply email. Superb service. Ive had very few problems in the years and years of hosting Ive had. This is the first time I was concerned there may be a serious problem and its was all solved in minutes. fantastic. Thanks all.
I am so impressed by the efficiency. My ticket was resolved within minutes of being submitted. Amazing!!!
Continues to charge credit card past expiration date! Refuses to issue pro-rata refund on annual plans if cancelled mid-year.
Stay away from this hoster!
THEY CHANGED OUR DNS SETTING WITHOUT NOTIFYING US AND NOW I AM HAVING OUR TECH PEOPLE..ON MY DIME...TRY TO FIX IT...THEIR SERVICE IS AWFUL ...MY WEBSITE HAS BEEN DOWN SINCE FRIDAY...THEY STINK
I have been with Ez=Web for about six months and wish I'd never heard of them. Stay far, far away. Uptime is about 70%, support is non-existent, they lie and tell you there's nothing wrong when you're site is down. They can't deliver what they advertise. I think it's an operation in someone's garage. They have about 3 techs who don't have any clue what they're talking about and treat the customer like idiots. They refuse to issue prorata refunds and constantly try to see you a dedicated server. Do yourself a favor, don't go to Ez-web if you don't want a bunch of major headaches
I purchased an Dedicated Server, and was placed on an Reseller Account!!!
They then lost all 200GB of my files, because I demanded root access once I found out!
Stay away, they have killed my business!
EZPZ allowed our domain name to expire. It was their responsibility to renew it and they failed. The website went down on the day we launched a very expensive online ad campaign. There was no apology, no gestures or compensation offered, nothing. Our webmaster complaints were summarily ignored and we are left feeling that perhaps this company is badly run and unreliable.
For the time being we are staying with them, however we're watching this matter closely and will review our position in due course.
The fact that they are still ignoring our requests for answers, and reassurances means that at this stage they will probably lose our custom.
Help us to help you! - Review EZ Web Hosting!
Individual reviews are not necessarily our views and we reserve the right to remove any review or host for any reason.