As providers of 'business class' hosting, Fast and Friendly support is paramount. By outsourcing your hosting infrastructure to Intrahost, we will provide dedicated Fast and Friendly customer service. Our experienced technical support specialists are available 24/7 to answer your queries, through our online ticket support system. If you are having problems you can contact our UK based support line. Our mission is to provide outstanding customer service for all our customers - regardless of the type or size of service they require.
Our dedicated service includes a comprehensive service level agreement, where we guarantee a minimum of 99.99% server and network uptime excluding scheduled maintenance. Whilst some hosting providers offer 100% SLA, it is not possible to provide this. We at Intrahost are transparent and honest by providing realistic service level agreement targets.
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