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Pressable, formerly known as ZippyKid, is reliable WordPress hosting for businesses and developers who expect more. Pressable is where WordPress works best.
I used zippykid/pressable for over 4 years. At first, when it was a small company, it was great - I even had the CEO's cell phone number and he told me to call anytime with issues. Any issues I had were taken care of promptly, and service was great.
After a couple years, they got larger and disabled all phone support. My credit card expired, and my account was shut down without a call - apparently they had sent 2 emails, and their policy was to shut down any account 30 days past due. It took numerous emails, tweets, and threatenings to get them to restore my data. Now I am in a fight with them to stop charging my card.
I set up my site originally with a partner - he had the main login, and I had a collaborator login, but the hosting charges were to my card. We went our separate ways, I had the site transferred to another much better host that cost less, and contacted them that the account was to be closed. They said it wasn't possible since I was not the main account holder. I offered to prove that I owned the credit card, and let them know that I no longer authorized any charges. They said they could do that. I got an email shortly after saying "Your Ticket #52*** - Close account - has been closed." and I skimming it assumed that my account was closed. It was not - just the ticket was closed I have still been getting charged.
I have contacted my credit card to refuse all further charges from them, and strongly suggest that you look at other hosting companies instead of this one.
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