Founded in 1999, RapidSwitch is one of the UK’s leading server hosting companies. From single dedicated servers through to custom managed colocation services and into the Cloud and beyond, RapidSwitch specialise in providing cost effective, highly reliable hosting solutions that are backed by excellent customer service and technical support.
As part of the AIM Listed iomart Group plc family of companies, RapidSwitch physically own and operate our own network infrastructure, including five UK data centres - Glasgow, Maidenhead, Leicester, Nottingham and London - guaranteeing our customers levels of service that are second to none. With our onsite Network Operations Team, we are available to assist and support you 24 hours per day, 7 days per week.
RapidSwitch believe in offering a premium hosting service, that provides you with the latest technology backed by fantastic support, for an extremely competitive and affordable price.
I have used RapidSwitch for almost 5 years, well since December 2007 for collocation and dedicated servers.
They're based in maidenhead and are right next door to BlueSquare who are also known as "PoundHost".
Each year the co-location and server costs would go up and the primary reason for this would be electricity fee increases, some times by a lot too!
So when it was time we removed one of the servers, we were astonished that we were being charged £42 a WEEK for a disconnected server, this is four times as much as a connected server that has an internet connection and a power plug in the back of it.
Sadly RapidSwitch have now charged us over £170 for thin-air hosting and has left a sour taste, so we have removed our other boxes from thier co-location and I have also moved 3 client servers across the road to PoundHost.
A pity as generally there was no need to contact RapidSwitch at all, although the double failure of a router 2 years ago was pretty bad, besides that generally LINX issues rather than RapidSwitch.
Such as shame, but you soon learn that 5 years counts for nothing and we're happy to be leaving.
I'm a long term customer of Rapidswitch. I've had dozens of servers with them over the years and been happy with both the service and support.
Lately though I've been totally shocked by the substandard level of support I have recieved from them. Its hard to believe its the same company I used to deal with. This is a business heading to the floor unless they can pickup their game.
My advice would be to steer well clear. There are plenty of other companies that actually want to offer a good service!
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