All our servers are located in one of the biggest hosting centres in Denmark, with 24-hour monitoring by technicians all resident within 10 minutes, for maximum uptime. The server rooms are connected to Denmark's biggest internet supplier with a super-fast fibre-optic line. Our goal is 99,95 percent uptime on our servers.
We strive to give the best support. We answer emails from day to day. Our offices are located in Denmark, Sweden and Norway, with supporters speaking the same language as the customers. Frequent internal evaluation between supporters helps us to provide our customers with the best service.
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