Logo customer story
Share:
Description

GigaPros is a privately held professional web hosting company based at Los Angeles (California). We have been officially launched on Mar-05-2008 and since then, we have been growing steadily. Our main goal is to provide our customers with zero-oversold web hosting services and we guarantee it with a written policy. Just take a look at our Zero Overselling Policy and you will find us as the FIRST provider in the hosting industry, who clearly publishes the shared hosting limits!

Long Beach, CA, USA.

Website
GiGaPros

graphical divider

Hosting Reviews for GiGaPros

    Review Rating

I have five domains hosted at Gigapros Basic VPS hosting account and just renewed them for next year after looking around for better deals and, as usual, finding none. Came with OSCommerce and PHP which was a big plus for me. They cost a little bit more than other places, but for the features, and support I get, they are awesome. Just contact them for further details and choose a server that is closer to your website visitors. My sites are online and my visitors are happy.

    Review Rating

Well, gigapos website builder seems okay, but I'm going the wordpress route because of the needs of a band website. I'm not knowledgeable enough at this point to really review the web building capabilities, but from what I've read their servers are really good. Professional webhost - recommended.

Milos

    Review Rating

Time is money, so don't waste your time and choose this host. Uptime, speed and support have been great.

I am so happy to deal with Gigapros, and highly recommend their cheap and reliable hosting service.

Cartier

    Review Rating

I have had a good hosting experience dealing with Gigapros web host. When I have a problem - their technicians get information which I can give them and determine what the problem is and fix it for me, while in most cases, you are in an IM session. I mostly use IM and when not available I know I can leave a support ticket - they are all over it. Also great pluses:

- cheap and reasonable prices

- good customer hosting reviews

- their representative whom I contacted via live Chat offered me a concrete guidance through the sales process.

I highly recommend their hosting service to everyone.

Julienne Dupuis

    Review Rating

Well, I have been dealing with Gigapros for a long time..

The server, which my account is setup on, it had one short downtime, which I was told due to the kernel update to close the security hole. After checking though SSH, I see they are being honest about that, and I appreciate their pro-active stance on security on the server.

Recommended.

Vitoria

    Review Rating

When shopping for a reseller hosting provider over a year ago, I had one primary consideration – it *must* use SSD hardware. I initially signed up with one web host and was really pleased until I discovered there were certain packages that did not get compiled into their hosting package. I had to start again looking for another suitable host.

Doing some more research, I discovered Giga Pros. They were offering an initial signup discount that was too good to ignore. It was almost by chance that I discovered one of their best selling points – they include a FREE license for WHMCS with their reseller plan. That made the value proposition impossible to resist.

Gigapros is really good web host!

Lahimu Haid

    Review Rating

My sites have a reasonable amount of traffic so was impressed that the huge storage and bandwidth as from what I can tell I’m not near having issues with it, again unlike my old host who kept telling me there was too much traffic to the site and I needed VPS, which was untrue. overall very happy - one complaint or suggestion would be that although the online help is extensive I found it a bit hard to navigate through. As others have pointed out in the reviews think the value for money whit Gigapros is very good.

Daniel

    Review Rating

Tech support has no phone!!! Not even their sales team can reach tech' support except by IM and "support tickets." This is cause for delays and unreliable support.

Signed up for their "Red5 hosting." Selected an OS type from their dropdown menu (Ubuntu) then found out that Red5 was NOT preinstalled as promised and couldn't be with this OS. They had to start over and recommended CPanel, which they charge an extra $15.95 / month for (most hosts do not charge for Cpanel). They promised to install it that night but it didn't happen. They then billed me for $0 and then sent another email asking me to pay before they would activate CPanel. Took Another 24 hrs to set up the service. What's up with this company? Something is off...

Peter

    Review Rating

Site has been down for 24 hours, and technical team has no clue how to restore server. If you are serious about your online business, this is not the host you want to go with. Very unstable hosting env

    Review Rating

I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.

This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.

And now after making me wait days and AGAIN lying this morning saying they were setting my server up they cancel my account and my invoice is supposed to be refunded. What a total joke!

Help us to help you! - Review GiGaPros!

Individual reviews are not necessarily our views and we reserve the right to remove any review or host for any reason.