By hosting with PLANETHOSTER, you will get a guaranteed 99.9% up time. 24/7 moitoring and support, a fast and redundant connection, and generous amounts of space/bandwidth at an affordable low price. Our commitment to customer service makes sure that you will have the best possible experience when you host your web site with us.
It is our main scope to keep our customers happy all the time. We offer a 30 day money back guarantee and of you are not completely satisfied with our service, we will refund your money anytime with no questions asked!
I'd specify two main reasons why I like Planethoster:
1. Tech Support – Whenever we have had technical problems we found their tech people very fast to respond, courteous, knowledgeable and helpful. Having dealt with many tech companies in the past, I know this is rare and valuable.
2. The Interface – I love their interface. It's clean, intuitive and easy to navigate with lots of great features that make managing a web-site a snap. Keep up the good work!
Excellent support team as always! I’ve been working with Planethoster for the last 5 years and the support team is one of the big points of customer satisfaction.
Have a server with them, it's fast and reliable and I found their support to be very quick and friendly not that I needed it much but their stuff is very skillful and knowledgeable.
I have hosted my two business websites with them and I found them the most affordable and best quality service provider.
What a surprise when I finally found, after much searching, an incredibly competent hosting provider. A beautiful surprise. Very good servers, steady and fast, as well as a very pleasant support to work with - understanding experts that solve any issue in matter of minutes.
What really stands out about this hosting is that. They have very good support compared to the small affordable price that I was able to get with this hosting. Since the day that I have purchased this hosting I was having many kinds of issues with my websites but their support guided me and fixed all the problems that I had along the way. I leave this positive review as a thank you to the awesome support team. I would very much recommend Planethoster for the budget minded people who are looking for a good hosting.
They have quick support, knowledgeable technicians (for the most part) and they have helped me out on nearly any issue I've had. Their prices are reasonable for what they offer. I've never had downtime.
Planethoster has been a great web hosting site for me. With WordPress it was very easy to setup and manage, plus my site is backed up every day in case you have a bad plug-in or code errors. I've used them for a few years now for my personal website and the support has been great, and site very easy to manage. For a personal inexpensive hosting company I would recommend them with no doubt.
Planethoster provides excellent hosting and support. I have never had an issue that was not resolved quickly, and in some cases Planethoster proactively dealt with the issue before I was aware of it. I have some sites with them, and all work effectively. Updates are always handled promptly. I am very pleased with the service!
The performance is quite good, the CPU is also very good. They provide amazing hosting services on very good hardware. Overall excellent services. Support has been reasonable too.
Whenever I have an issue, day or night, from Europe or Asia, I always have an immediate and qualified answer (and a solution). Just today, I had issues with subdomains, brilliantly solved by their techhnician, other issues about SSL certificates or billing and I had the same level of assistance from all their team.
They helped me so much with everything! And they are really friendly, skillful and patient! EXCELLENT! Say no more!
Well I keep thinking to myself "how can they be this affordable AND offer this level of support" way more than I expected and hoped for. Their servers are fast and their patience is phenomenal. Impressed! I highly recommend them to anyone.
I have a lot of experience using hosting services with other companies. Planethoster is the only one so far who gives truly WordPress-enhanced hosting services with fully managed support at a very good price.
They have fast answers. There is no need to wait and they resolve problems easily.
Their staff are really helpful and very easy to contact. You don't have to wait for hours to contact them.
I have chosen PlanetHoster for the second time for the service and support to solve every kind of problem in max 10 minutes. For me the best Service Ever!
Thanks for fixing an SSL certificate issue this morning.
It is amazing with no problems. The chat responder it very fast. And I really like the cPanel and stuff. Good company with cheap prices. Good job. I guess worth buying it!
For a person with no knowledge of setting up websites, Planethoster's support team has been invaluable in their support, assisting & guiding me and resolving all issues almost instantly. From the time I first spoke to their Argus before registering my web hosting package to John installing my website software & SSL, Planethoster's support team have always been there for me. I can't thank them enough for their excellent services & would highly recommend them as your web hosting provider.
I had some issues with SSL certificates on a number of sites and platforms and their technicians managed to resolve all my issues. I am very happy with the quick and professional support. Guys, you have made my day.
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