RapidVPS, one of the original Cpanel VPS service providers on the internet. Virtual Private Servers are the next generation of hosting technology which delivers flexibility, cost effectiveness, and performance far superior to all other hosting technologies.
Orlando, Florida, USA
I switched to RapidVPS after several days of research. I was with another host, but RapidVPS topped all the features and had rave reviews by everyone. I checked out their forum and was very impressed at the level of service. Then, I noticed their website went into deep detail on how they plan ahead for disaster situations. They also had an article about the performance of their network. Everything was so detailed, I knew I found a team that was trustworthy.
When I finally joined, I had a pleasant surprise. They gave me two public IP addresses! I had to pay my previous provider extra to get just one. Then, I found that they have an automated way to switch Linux distros. Wow! I tried about three and settled for Debian. They give the absolute minimium necessary to get a server going, then let you use apt-get to finish the job. Perfect! I installed Lighty and with a little work, was able to host both Drupal and MediaWiki sites. It's been up for a few months. No issues.
-SSH root access
-Fast, articulate, and useful tech support
-Two IP Addresses
-Can automatically switch Linux distros
-Deep details on how they run their business on their website
-A little pricey
Goodness me, where to begin with this excellent host..
First off, the only bad thing: The price will be high compared to other providers. Now, read the rest to find out why.
So I've been hosted for about a year on their shared hosting plan, having numerous very small sites. For a shared host, they have everything you could ask for; MySQL, PHP, unlimited domains/subdomains/email accounts/webmail, Cpanel (No weirdo panels that are twitchy).
These guys really have their system down. Support tickets are usually answered within an hour, and those guys are always helpful, polite, and know what they're talking about. They also have physical server access and there's pics of their setup on their website homepage. You as a client are notified of anything important (Like this past year when they decided to move to a brand new datacenter, they had a webcam up + support still online + 2 weeks advanced notice + sites were *still online* but off/on during the move. (I still wonder how they did it.)
Their account system is great, switch between plans easily and manage multiple plans with 1 set of login info.
Basically, if you buy hosting here you're getting quality support. For me, the extra bit of cash is well paid in the astounding support.
I've posted a SUPER long review of my experience here: http://www.webhostingtalk.com/showthread.php?t=869711
I have never in my life been so satisfied with a company's product or service, as I am with RapidVPS. My site is over 800,000 files, and it was a real pain to move, because my former host are a bunch of incompetent buffoons. They offer free migration, and my case turned out to be a very complex one. They never complained and just did what they had to do in order to get me transferred to their server. Their support is bar none the best, and their level of expertise is unbelievable. They know what they are doing. They are the best in the field. Period. If you are on shared hosting, trust me, you will not believe how much better a virtual server is. It's a managed server, so you don't have to be tech savvy; they will do the work for you. These people still believe in good old-fashioned customer service. I first chose another so-called top-notch company with free migration, and my site didn't work at all. That scared me, but I took another chance, and RapidVPS not only didn't let me down, but they exceeded my highest expectations. If you are afraid (like I was) that your files might be lost during transfer or that your site may get messed up, go to Rapid VPS. I promise you that you will never regret that decision. You simply cannot go wrong choosing them. They will not let you down. As I said, I went with another (supposedly great) company first. I am confident that no one...and I mean no one...else would have been able to successfully transfer my site, and it is running perfectly now for the first time in 11 years! That's right, I said "perfectly." This testimonial is real, and I am doing it because I am so happy to be with RapidVPS, and I want to help anyone else out there like me who may be afraid to take the jump and leave their current host. If you are not 100% happy with the place you are now at, then what's the point in staying there?
Hillbilly service...no warning emails if you reach your limit...just shut u down...support doesn't explain things...rapid is not the word when starting this service...took 3 days to give me my cpanel info after a few requests...no invoice or warning email of account closure...no proration.
They simply deleted ALL my websites from one day to another. No backup. Nothing to do. All gone. They said somthing about a script bla bla. Not only me, many clients with the same problem. I moved all out. New web hosting company. No more Rapid VPS for me.
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