TurnKey Internet since 2001 has focused heavily on the small- and medium- sized business client that needs reliability, speed, and cost-effective web hosting solutions for their Internet presence.
TurnKey Internet stands out from the crowd through its use of advanced technology solutions. We own and operate our own Latham, NY-based green data center, with a fully redundant next generation fiber optic network, and offer a 100% Network Uptime Guarantee on all of our services. Our geographically redundant Web Hosting provides high speed, regional-focused solutions for all our Dedicated Server, Virtual Private Server, Colocation and Software as a Service (SaaS) products.
Recently I had the first technical issue since I started hosting with Turnkey Internet.
Their response was prompt and correct.
They sorted out the problem and took responsibility for the issue, even though it was partly my own doing.
I now have one Vps and one Dedicated Server on their network and have enjoyed a trouble free experience when it comes to downtime, ssh access and billing.
Also, I think their pricing reflects value for money in today's market.
If it's any help to people who read this review, I am about to happily purchase another Dedicated Server.
Is there a way to update a review on your site? I was unable to find one. If possible I would like to amend my review for on 8/1/2016 for TurnKey Internet.
I have now been with TurnKey for a year. As you can see from the above review we had a rough start. TurnKey was able to provide me with a VPS solution where I spun up an email and web server to get around the limitations of their shared hosting environment. This does meet my needs though it is still much more work then I have had to do at previous shared web hosting companies.
I would now rate the company at 4 stars out of 5 as they do try to resolve problems with their customers but go with their VPS solutions.
Unable to support email over SSL on an a Windows Ultimate E-Commerce Despite the fact that they advertise the support for SSL, I have a dedicated IP and purchased a certificate they don't support SSL for email??! Had to explain to support how to turn on Classic ASP support. I have never worked with a hosting provider that couldn't provide these two basic services out of the box.
The lack of knowledge and ability by the support staff is astounding as is the discrepancies between what they advertise and what they deliver.
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