u2-web is a company providing high quality, cost effective internet services to both private and corporate clients throughout the world. u2-web continues to experience company growth since its infancy in web design and internet consultancy to become one of the UK's most highly regarded web hosting providers.
u2-web was among the first of the companies to offer a fully automated web hosting solution and they continue to lead the market through the constant development of their proprietory web hosting technologies.
u2-web clients benefit from the most advanced, feature rich, web based control panel in the industry combined with their first class technical support.
u2-web can provide hosting solutions to thousands of business and personal web sites. Their internet hosting packages help businesses and individuals get high-powered service at affordable prices.
Excellent Support response times. also one of the few hosts I seen that actually publicly shows their server uptime
U2-Web is an excellent Host, they willing to help their customers, you can always rely on them, we been with them for almost 2 years, the services has been great, we will strongly recommend them to anybody.
After frustrating and unreliability experiences with other hosting services (including very large, well known hosts), I started a search a few years ago for a hosting provider that people were actually happy with. That's how I found U2-Web. The volume of comments from happy customers led me to call U2-Web. Steven took my call and answered all my questions. I signed on and have never looked back. He and his team have perfected the art of great customer service. Extremely knowledgeable and very patient, U2-Web.com has been outstanding to work with. I have used and will continue to use U2-Web for all my business and personal web hosting needs. If you want excellent website hosting service, you now know where to go.
I found u2-web after days of reading reviews about hundreds of hosting services.
That was seven years ago. I now have dozens of businesses, along with family and friends, as clients with them.
I still have other clients at hosts like the more-famous Go-Daddy and Network Solutions, but have found it difficult to deal with those hosting services. I find with them I have to wait and wait to speak to tech support and then I usually get someone overseas who often is either clueless or couldn't care less.
With u2-web I always get a quick response! I've never had to wait to speak to someone, or to have them return an email. Best of all Steven and his crew really really know their stuff. When I don't understand something, they're happy to explain and help in every way they can. They seem able to fix anything. I've never been disappointed. I've yet to have a single problem that wasn't taken care of well and instantly, even when the problem was due to my lack of understanding. They never hesitated to help and always make things right.
Some folks might think a large discount house can save them a few bucks, but my experience has been that the cheaper places really aren't any cheaper. Once you add up all the support, smooth functionality and extra features you get with u2-web, they are by far a better deal.
Truthly, it would be hard for me to stay in this business if it wasn't for these folks.
I'm 60 years old and I've NEVER EVER experienced better customer service. I unconditionally recommend u2-web.
Thanks for listening.
Update to my last review:
Yesterday I had to deal once again with that annoying hoster named something like "No Baddy". I needed to make DSN changes to redirect an old domain to new hosting set up at u2web.
After fooling with those damn nameserver settings to no avail, and finally giving up waiting on the phone for No Baddy's off-shore tech help, I contacted u2web support for guidance.
As always, Steven was incredible!!!
He was able to instantly fix the problem, and then he also wrote me a beautifully explained email describing what had gone wrong for me, how the process works, and why things worked the way they do. That was well above-and-beyond anything expected.
I'll say it again: Without u2web, I probably would have given up this business years ago.
u2web rocks!!!!! (Too bad I can't give them more that 5-stars)
I've been with U2-Web since March 2010. I have no complaints about them at all. I rank them as better than anyone else I have dealt with for features and reliability, but when it comes to customer support, they are outstanding.
I measure their response time in minutes... not for the automated response creating the ticket, but for an actual person getting back to me.
I spend under $200 per year with these guys. The company I work for spends over $2000 per month for hosting in a data-centre and I get far superior service from U2-Web compared to the data-centre support team (and that is NOT an exaggeration).
U2-Web recently did a complete upgrade to their systems (resulting in moving my site to new servers) and I had zero down-time. They handled the whole process in a very professional manner. I know there are other, cheaper hosting companies I could go to, but I'm sticking with these guys because of their superior customer support.
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