Webhosting UK was established in the year 2001 with a pivotal aspiration to offer the best quality unmatched services and customer satisfaction that was in everyone's price range.
Since it's inception, Webhosting UK has been committed to entrust customers with effective & easy to use web hosting services backed by unmatched 24/7 quality technical support and guaranteed server uptime.
We offer premiere web hosting services supported by the UK's most seasoned system administrators and knowledgeable technical support team. Our team comprises of Red Hat Linux & Microsoft Certified professionals along with tech savvy developers. We have in-house network managers and technicians, our work is not entrusted to any external company. The technologies we use are of the highest standards and are carefully monitored in a multi-tier environment.
Had support today from Shawn Davis in billing, problem solved A.S.A.P with many thanks
WHUK Nearly got 4 perfections there, you pay a little more but what you get is outstanding.
I've used WHUK for many years and have found them to be superb. The hardware and networking is super reliable and I think I have had only a couple of outages in the past 8 years or so. Support from all departments is timely and well informed, in particular tech support is very good, place a ticket and it is dealt with within hours. Although the website is good occasionally you want to order something non-standard and can't work out what to do - in this case Stuart in sales is your man - he has all the knowledge, replies quickly and when he says a job is done, it is done.
I have had my website migrated from previous hosting company to you. Dealt with Jane Miller who was absolutely amazing, helpful in every step of the process. A very big thanks to JANE!!!!
I have been using whuk since 2012 and I only have good things to say about them. Suzanne has been such a delight to deal with everytime I had any issue. Hands down, the best customer support in the business. Please keep it up and give Suzanne a raise while you're at it
I had a problem with my employee, but I was helped to quickly solve my problem and download and configure the site, thank you very much personally to Perry C for your help!
Perry K saved my ass. EUK always go above and beyond
the most i like about the support that they are fast ,they know what to do and how to do it and they are kind and help you out with any issue ,special thanks to Shawn from Billing and to the all guys out there
The live support is awesome and very patient. I hope it stays the same along the way as I just purchased a domain & hosting plan with whuk!
made some good savings, so please with that compared to other hosting companies.
Adam smith helped a good deal to have this sorted out.
Great value service with a quick and responsive customer service. Adam and Yogesh have both been very helpful and knew their stuff well. Love the chat option, it's great when you're unable to use your phone.
Thanks WHUK and Lucy for your exceptional and timely support always!
Shawn from billing team had resolved the issue i had and he went beyond and resolved few other issues, which i mightve come back for it next time. but he realised and recolved it on the spot. thnk you.
Adam Smith was excellent, just solved my problem and got on with it.
Adam was very good and hight quality assistant
I am very satisfied with the service and support of WHUK.
WHUK is the best I have ever deal with.
Great support from Adam. Quick and efficient! Thanks...
I am so surprised of their support. They are fast and responsive. I had problem with billing and Adam was help me sorted it out within 5mins. Thank you Adam!!
They deserve more than 5 stars!!!
Super fast and helpful 24hr support just what I need! Thanks Steven W for your help, and all the others.
Well done Barry for resolving my issue
support agent: MalvinJ
i couldn't ask for a more professional approach !! thank you
I have been using webhostinguk for 7 years and have found their service extremely good value for money.
When I needed support it was always available and always solved the problem (for no extra cost), even when it was my fault!
I would certainly recommend them to anyone looking for webhosting.
Very precise responses are always given by the support team. Adam, in this case, was quick in providing a solution to my query. Thanks.
WHUK as helped me on many occassions. Their live chat is fantastic and responses quick. Too many names to mention, but Steven W helped me last time and explained how I could fix the problem in the future if it encountered again.
Jane Miller understood my issues & helped me all the way. she is very polite and provided excellent customer service. Five Star *****
I use wordpress and often get myself into trouble. Webhosting Uk always do their best to help and are easy to get in touch with and chat to. Arnold K was a huge help today and saved me from disaster. Good job :-)
I received excellent customer services from Kemp M and Allen Gibson during the setting up of my new hosting service. Very impressed.
Wanted to host in Yorkshire and over the moon with the care and attention from this LEEDS base Host. I care about my customers and WHUK care about me. Do not hesitate to engage with WHUK. Jane and Ross are superb! THanks
I cant remember his name but he was good at helping me set up my CPanel.
I have only been with the company for a few months.
I have to say the support is second to none right now.
I just had a chat with Kemp M about my domain name transefer, and the issue i had was resolved within mins.
Great customer service.
I am hosting my websites +10 years on Webhosting UK and after previous bad experiences with other hosts I don't have any reason to change them.
Their technical and billing support is awesome! Thanks you guys!
The services of WHUK are really great. Very quick professional response. This morning my request regarding a bill. Almost immediate reaction from the staff member Kemp M. Issue solved in an hour!! Alst the technical staaf is very helpful; quick response all the time
being a small business I thought we had to settle on 'small-business-support' , especially after pretty poor initial support for migration and setup of server with account billing issues, however one cs support agent stepped in and delivered to the point where she provided support one would expect from a whuk advert. I promise you she delivered that and more, took responsibility of all departments, no handing me over to another department, what service, acknowledgement at every juncture, every-time a task and query was dealt with I got personal notification not automated system update. Not left there either, now I have one point contact. fantastic, Excellent service.
Hosting with WHUK
I have used WHUk for a number of years to host a variety of websites. They always respond promptly to any requests, and provide good online support when I need it. The sites are robust and relatively trouble free. Any issues are quickly dealt with.
Log in and accounts enquiry
my enquiry was delt with by Samuel S.
He was prompt and solved my issues straight away.
Thank you Samuel S
I had a few set up issues - my fault - But Shawn Davis sorted them out very quickly for me. I am confident that Webhosting.uk.com is going to fit my needs and offer quick support when I require it. Thanks.
Excellent service from their support team - Robert extremely helpful. Many thanks
Excellent host with a wide range of features at a great price
Webhosting Uk and all the staff including Shawn Davis go out their way to assist and thank you for all the support over the years!
On the very few occasions we have encountered technical issues, the webhosting UK team have always helped to get us going again straight away. I highly recommend them.
I have been with WHUK since 2011 and they consistently provide customer service above, and beyond ... always efficient, knowledgeable and affable I highly recommend their service across the board.
Adam Smith/Pierce I really appreciate your help today...
Shawn Davis was excellent. Answered quickly, and got the situation resolved in no time.
I needed to update my billing and was struggling to remember my login - Jane Miller helped me every step of the way over the phone. Terrific service, as always from Webhosting!
Have just signed up to Webhosting UK and have spoken Andy K in support and he was excellent helping me and explaining everything to me!
Ms Jane Miller gave me terrific telephone support when I needed it, was patient and explained each step of the process clearly. I felt that she was competent to assist me in trouble shooting and resolving my concern. Thank you!
Very good chat support from Shawn Davis!
Wonderful help on the telephone on 3 occasions from Andy Kane and Cyril Clive.
Telephone service quick and expert. The PHP interpreter stopped on the server. Nice chap knew what to do and it was working again in minutes. Bravo!
I recently moved my domain to WebHosting UK, as there was no transfer fee and the prices were very good value for money.
I needed support with setting up domain forwarding and changing MX records to set up my business email, and Shawn Davis from the support team assisted me with both the above.
My emails were always responded to quickly and the help requested was provided promptly.
I use a couple of other hosting providers and have so far found the support at WebHosting UK to be better than the other providers that I have accounts with.
excellent service provided with follow up calls by angel
webhosting.uk.co is a great host. The technical support is always there for me. and the billing department is so flexible. special thanks to Shawn Davis.
We had a problem this morning with database connection error. I called customer support, Jane helped me and quickly past onto Alexander, it was fixed within 30 min!
Thank you so much I will definitely stay with this hosting company! Dora
Always brilliant and helpful service. Kemp M sorted me out in no time at all. Have used these guys for several years. Would reccomend.
Awesome support as always. Today Kemp M. made the difference. He helped me a lot with an plan upgrade. Awesome support. Keep the good work.
the best customer support.
rating 5 star
Jordan Blake was once again excellent in his support. He turned what could have been a rather stressful moment into a very straightforward and calm one. Thank you again.
Stuart was excellent in serving me and helping resolve all my queries. Great work WHUK
Jane was brill, problem fixed in no time !
They always work hard to fix any problem and offer great support 24/7
Thank you very much. I really appreciated your help
Enquiry about domain transfer answered promptly and solved within a few minutes, very good service from Shawn Davis
I saitisfied your supporting. Shawn Davis
I have been with WHUK for quite a few years and never had any serious problems.The main reason is there support. I have just had an online chat with Kemp M who explained all I needed to know clearly and without fuss. I suspect like most people my web tech knowledge is rather limited so to have a live chat with someone who has patience and understanding is brilliant, they could not have been more helpful if they was in the chair next to me. Problem solved and clearly explained - perfect.100% satisfaction.
first time for 2 days my problem solved. thank you!
Spoke on online chat with 'Shawn Davis' to assist with transfer of a site onto new host, was available quickly and was really helpful with the queries I had.
I found this company to be very quick and very helpful. The best customer service I have witnessed in some time, a representative named Vivian took ownership of my case from the start and went far above the usual level of service and had the answers to all my questions, good work Vivian! You have very good staff WHUK.
I had a query to upgrade my hosting plan and Shawn Davis did a great job in making this as simple and fast as possible. Great job.
Shawn Davis was my support agent this evening and provided the service I have come to expect from WHUK! I use the chat support often, and always get a resolution. Thanks guys!
Samson A. dealt with a firewall block problem very quickly, explained the problem and waited whilst I tested the login.
Passed on to Adam Smith who sorted my client area login, reset the password and waited for me to cross-check.
Loss of access was dealt with promptly and efficiently.
Angel J has been very helpful and sorted all the issues I had and delivered all the promises made to resolve my problems on time.
Excellent service, thank you so much.
Problems sorted out very professionally and quickly by Jane Miller. She has excellent product knowledge and ability to resolve technical issues in minimal time. Courteous in all respects, a credit to the company.
A BIG BIG thank you to ADAM SMITH!
He is a very polite and clever man, who helped me a lot.
Amazing Pricing. to start with Ed in sales was very helpful and later I had grt experience with tech support as well. Shawn Davis was amazing and very patient. control panel perhaps need bit of modernisation. but it does the job and matches the price tag. great service on the whole.
The support at this host is INCREDIBLE. I always prefer a host with 24/7 support, well this has that and it's VERY impressive.
A support worker named, 'Kemp.M', has been the BEST support I've ever experienced. I can't explain how good he is! He's very clever, very fast at answering questions via LiveChat or a support ticket, adjusts/edits certain areas, such as the DNS settings if needed, this guy is fantastic!
All of the support are BRILLIANT at this host! But Kemp.M is my number 1.
I would like to thank Adam for his help and sorting my problem
I would like to wish all the folks at WHUK a very Merry Christmas and a Happy 2018 along with a big thank you for the excellent help and support over the past 12 months. Cheers guys!
i would like thank Mr Andy K, he resolved the server issue very quickly on my first call. very polite and helpful staff web host uk.
Was happy with the service. Had a few technical issues but all has been sorted. They also helped speed up my main website.
Great support received from Vivian Clarke. Thanks again
I just want to say how impressed I am with Kemp M's performance today. He not only types faster than I can think but he comes up with the right answers every time. I cocked up by not paying you on time and consequently everything was shut down. Kemp sorted this in a few minutes. Good Effort. Many thanks. Andy Shaw. Founder and Head of Delivery for The Mountain Way charity, helping UK veterans overcome PTSD.
WHUK provide a really excellent service clear information and good pricing on domains with easy access via cPanel
immediate support via the freephone helpline is an extremely reassuring feature
and the technical support team is one of the most well informed and helpful I have encountered
of particular note has been Jane Miller who could not have been more helpful and patient in dealing with initial queries and providing advice on how to get my domains fully up and running
Alistair Marshall 31jan18
The operator that handled my enquiry was very polite and efficient. My IT knowledge is very limited operator took this on board and was very helpful in advising me and even completed some tasks for me which I did not understand. 10/10
I had a small but urgent problem with an HTML file being picked up from my domain by the web
which the Noel Baker of the Service Team handled with great speed and skill identifying the problem and suggesting how to avoid it in the future
Quality service was not unexpected here ..for WHUK it is standard
and this is not the first good review I have given them
Highly recommended to anyone entering the web
I found this hosting provider when I needed to look for a new Hosting Provider after a bad experience at my last. The reason I moved was because of the bad support at ovh.co.uk . When I initially approached WHUK I wanted to check everything out. So I purchased there cheap but reliable WP LITE for £0.99 a month. I was initially also very impressed with the amazing 24/7 support by Chat and by Phone.
I would like to thank a few of the support agents at WHUK.
1. Albie - For Patience and amazing help.
2. Adam - For help with Domain Registration Issues
3. Kemp M - For amazing help when I needed to get of the WHOIS Database because I was getting so many Scam calls. He really helped me out!
About three weeks affter buying my WP Hosting I decided to move one of my hostings over from OVH. I chose there Unmetered Bandwidth. I considered this an upgrade (but it was actually cheaper)!
In the next couple of months I will be puerchasing my sever with WHUK. This comes in result of everything they have done for me!
WHUK Please keep it up. Keep your 24/7 Support and your affordable prices. Your referal system is also amazing!
10/10 Everything thanks and keep it up.
I'm really delighted with the great support I received from Noel. He was patient, incredibly helpful, and very courteous. He certainly wins Employee of the Year Award in my book.
Thanks for the support
my experience with WebHostingUK always very helpful and supportive. amazing polite staff and great support given every time. Thanks
Five Star Service *****
I think my host is the best I've had in a while. I hope he/she continues with such a hospitable attitude. I'm impressed. Actually to be honest, I stuck to this platform from day one even though I wasn't sure I was ready because of the way I was treated. So grateful, thanks.
WHuk.com is a great company and supporter Kyle Nicholson today helped me sort our some issues I had. Support is always available and quick helping and answering questions.
I recently changed servers on webhosting uk, thank's mainly to Kyle N the change was smooth and painless, as a complete novice i think he had the patience of a saint.
I would recommend ukhosting based on the service I received, my ratings are high and well deserved, thank you Kyle.
Excellent customer service, always prompt and efficient when dealing with queries. Kemp M, Jane, Robert, Max, Ricardo, Reuben, Nelson, Nathan etc... They all add a great amount of value to the service.
Very satisfied with following hosting provider. For almost 2 years my website is hosted there. Great stuff, they are always here to help to resolve any kind of issue. Recommend!
Kemp M went the extra mile to assist me. Webhosting.uk.com have been so helpful in the last 6 years and never let me down. Very impressed with the service, keep it up.
i can only be satisfied with the best support in all the company's i did work with , thank you adam , webhosting.uk.com rocks
The support engineer Pierce S has provided me with an excellent support in resolving issue relevant to my website maintenance. He has done actually more just that. He has actually educated me by explaining the correct way to run the elements of the website content administration and security.
The quality of his job is not only in his technical knowledge. Based on my experience I clearly see that Pierce has his respect for the customer. It is actually the first quality that people count – respect for all people that the support agent works with. I would like to thank him for his patience during the live chat technical discussion. Impressed by seeing his good efforts to fix quickly the technical issues with the website wp-admin issues. His ability to explain solution and ways to prevent such a problem from happening again is much appreciated. Pierce is a dedicated technical support person. Well done.
I've been with Webhosting UK for over a year. I have found the hosting to be reliable and their support team to be extremely helpful.
Special Thanks to Adam who gave us a generous grace period when our account went in the red when the card expired.
Had online chat with Adam about my billing status. Dealt with promply and completely to my satisfaction.
Adam was extremely helpful and got my complicated issue solved very fast! A* customer service
Support all hours of the day and night are great. Would recommend
Great support, very fast and helpful.
A very good provider, good price and excellent 24hr support. Fast hosting, always up, and willing to help on the smallest of matters. Polite and courteous too!
Webhost UK are always available to contact, and their pricin for a managed service is reasonable. Great support whenever I need it.
Would definitely recommend, they help streamline my business
Of all the hosting sites I've used, this is by far the best. Customer service is always available, always excellent, and always willing to sort out everything from the most mundane and stupid to the most complex and irritating. Stenley B, for example, sorted a permissions issue on my site this evening that had me stumped. Recommend 1000%
A very efficient and seamless service from sales support to quick activation.
Straight to the point, professional experienced staff really stood out.
I would recommend this service and use again in the future.
Excellent services, awesome support. Totally recommended.
Pierce S, is an excellent agent technical support. always manage to find an immediate solution for any issue. thank you Pierce.
very fast and great effective help from stenly B great guy 5*****
Webhost UK are always available to contact, Great support whenever I need it.they help streamline my business
So you're going through your websites databases, clearing out any users and tables that aren't needed anymore When you see a Wordpress db that is not recognised, so you delete without a moments hesitation.
A second later, your brother texts saying 'Hey Bro'. This is when you realise you do have a solitary Wordpress site on your server.
Ahh crap. your backup didn't start for another 4 days..
Sophia B at WHUK to the rescue. Thanks to her speedy response and reassurance that there was indeed a backup of this database. This was restored without a hiccup and now the site is up and running. So thank you Sophia.
Will always recommend WHUK, their support and service is second to none.
Nancy K , was very helpful and she managed to solve all my inquiries , really thank you .
Nancy helped me to set up my FTP on my site, she was very helpful indeed. She set up the FTP with no issues whatsoever.
She provided an excellent service, really thankful.
Excellent support from Nancy.
Pierce S was very helpful and patient in helping me to resolve a complicated problem with my website,
Thank you very much.
Thanks for your awesome help and support.
Nancy K was a huge help in resolving and email issue that we were having with one of our biggest clients, very patient and precise in each step that needed to be taken. thanks Nancy K
It has been 3 days & I would say, so far customer service has been very excellent. We are currently going through initial setup. I am sure, they will keep up the good work in the future.
Superb support call with Nancy K. Sorting out an xmlrpc attck on one of my WordPress sites.
untll now , my best hosting company, but the main best thing i notice is the great support thank you Max R and all the support team
Hi I moved to this company as it was cheaper than one.com and also they deal with hackers, after having hacker issues with one.com, I found this company to be willing to sort out all hacker issues. Their support Ive never had issues with, and have always managed to resolve the issues that I gave them. They helped me resolve hackers by blocking on their firewall, all you do is provide a live ip address and they will block it there and then. I have not had hacker issue since.
many thanks for a great service i have had peace of mind since moving and saved money!
Great online suport from Stenly B. Resolved my issue with my site very quickly. Very Happy
good anderstanding every time
good thants for Adam for today
Thank you Stenly B and the rest of the Support team, it´s been now almost 10 years of smooth work on the server! I recommend !
Sophia B assisted today and sorted out my problem via chat in less than 5 minutes! Super work! thanks!
Needed help to change the primary domain, Stenly B waled me through the potential issues, made sure it was waht we wanted to do and made the changes very efficiently.
Excellent support. Nancy K sorted my server issue in a few quick minutes via the Live Chat - on Xmas Eve no less !
I am exiting how Sophia B optimized my Woocommerce (WorldPress) site. It turned from turtle to eagle.
I have been using EUKHOST now for the past 9 years and I can say that their services and support are second to none. Every time an issue happens on my VPS servers within minutes I am able to contact a support team member that will look at the issue and try to sort it out for me. Also, the Sale and Billing teams are also very helpful when it comes to upgrading or downgrading my servers.
I would highly recommend EUKHOST to anyone else - if you require hand on support.
Barry attended to my support requirements in such a professional manner. He has very good knowledge of the Linux server and he was able to help plug many security loopholes proactively, with such a positive attitude. Well done!! I'm happy I moved to WHUK.
Not had to deal with the Web Hosting UK until I noticed that our disc space was at critical. The guy before myself bought the wrong package and Daniel from the sales team helped greatly, once the right package was chosen I spoke with Paxton Morgan, who helped to get the upgrade underway. So far so good.
Hadwin J dealt with my issue quickly and efficiently. Had no issues!
Support is always excellent and resolve issues swiftly and effectivley.
I couldn't rate WHUK more. Their support is unparalleled. My wife set up her account on HostGator and swiftly moved her site to join mine with WHUK.
I have over 10 years of business with them and have grown from 1 hosting package with them to a server package.
I would not recommend you look anywhere else for hosting. The support alone is worth the very affordable package costs. So many advisors to thank but Hadwin J most recently helped with a query and was ace just like the rest of the team!
I had trouble logging into my account to pay an invoice. Kemp M was really helpful. He resolved the problem straight away. I am really happy with the service I received. Thank you so much.
Kemp was great :) he initiated the domain transfer for me without a problem and understood my needs as a client. The matter was resolved within 5 minutes. Great support. I am glad I moved website hosts :)
Aiden K is amazing! He has great customer service and is very knowledgable. He helped me fix all my issues on my website and server.
Pierce solve the problem quickly and efficiently. I am always deeply impressed by the quality and expertise of the Webhosting UK support team...
Excellent online 'chat' technical support from knowledgable staff with lots of patience! Particularly helpful response from Sergio D recently, and available 24 hours a day - I had a very quick response at midnight!
I have been speaking with 2 of Webhosting.uk.com tech team, They have helped me with every query and I wouldn't have achieved what I need to without them both.
I would like to thank Armando S & Manuel Boacer you both have been a great asset to your company.
Great service by Albie fast and very patient with me
Nathan has been very helpful with an error notice problem we had. He has effectively helped our site to load and run faster. Really appreciate his assistance and patience with this neophyte site builder.
very good hosting , and very good support
Great hosting, have been with them for years. The support team is excellent as well. Tonight Simon K answered all my questions with patience and professionalism. Highly recommended team and tech setup.
More great support from WHUK agent Sergio - got straight to the problem and fixed in minutes, when I was trying to sort it for hours!!!
I've just been on an online chat with Maverick B,
a Support Agent from WHUK. He was very knowledgeable and helped me resolve my issues with ease. Many thanks.
I dealt with Vasco from the tech support team who was nothing but a superstar, he help migrate my sites and convert them from http to https and problem solved issues i had... He was Brilliant!
As ALWAYS great support from this company, really show their value when sort out questions and issues that others would refuse to do. My rep this time was Aidan K, but have never had anything but great stuff from any reps!
Hi there, Kemp M was great! He helped me to resolve my issue on my domain move but said i was welcome back with them as well. We finally got the issue resolved with his help and patience and understanding. He understood what I wanted to do and did not moan about it and just did it for me and explained everything so I got it right. Thank u again to whuk have been great website host. I highly recommend them to host your website with, great prices and unbeatable support. Thank you whuk. Regards Katy
Vasco M was fantastic. I had managed to lock myself out of the back end of my website by not installing CAPTCHA correctly and Vasco M was able to sort it out no no time. Great support as usual.
I am an absolute beginner in building website, got a quarterly billed hosting service with WebhostingUK for very reasonable price. The flexible payment options are great for start up like me, as you don't know how long you will need hosting service for, and your required limits.
With tons of questions about log in/installation of plug in today, I contacted them and was served by Taposh B. Taposh was a star! He helped me with installing a plug in which I failed before, and fixed all security issues that my dashboard flagged up for me.
I am very happy with their service, and will be loyal customer for sure!
Thank you again Taposh!
The support guys are awesome there. I can't thank them enough for their help.
Special shout out to Rick D!
I was try so hard to fix the issues of my account but MR Kemp M help me out in this he is really nice person big fat thumps UP my friend you made my day really very helpful person he is. GOD bless him...............Kemp M
Perfect service and fantastic support assistance.
A special thanks to Aidan K. for the high technical skill in solving our problems and for the understanding od our needs.
Vasco M helped with a server issue this morning and was excellent. WHUK support is always brilliant.
Quick, easy and convenient customer service from WebHosting.uk.com. Thanks to Shawn Davis in the billing team!
Always had a good response fast resolution to any service/support issues.
I signed up to WHUK in 2014 to see how they compared to other providers. It did not take long to realise that they were way ahead of their competition in efficiency and service. It has the right customer focus and a caring attitude to ensure that any problem is solved to the customer's satisfaction. WHUK now handles all my business. So to Adam Smith, the Linux team and all in Billing, thank you for helping me on my journey.
the hosting company is great as i always mention and the guys in the support are kind ,helpfull ,fast and they know what to do without you even ask! , special thanks to adam smith and all the guys there
Many thanks Hanford from Billing for sorting out my issue fast
Tonight's live chat hosts Kemp M & Sebastian were brilliant! Both were professional and easy to communicate with, whilst resolving things patiently and politely. Sincere thanks to them both A+
Adam from billing - Top Bloke for fixing my invoices quickly and efficiently
I have no issues with the service we receive from WHUK any issues are always resolved in a timely manner.
andy kane was extemeley helpfull
and patient. sorted my problem
i have been look after by your web support team . i must say they are absolutely great. after what must seem like hours of questions they are still friendly and help
i last chatted with Gloria as you find with all the team she was spot on
i am happy with the support stuart has given me regards my security concerns of our website.
i now wait to see if whuk can actually properly handle the securing of our website as they say, or not.
we shall see.
Robert M was really quick to answer and to help me out. Being a newbie, I know I am going to need people like him to get me going. He could not be more helpful. Many thanks
had a few issues with emails not getting to hot mail accounts, but after a couple of web chats with support it was all sorted.
We've been a customer of WHUK for many years and can vouch for their support. Adam keeps in touch with us on a regular basis and it's good to know that he's there for us if needed!
Jane understood my issue and resolved it and I was able to check it was successful whilst on the phone.
My issue is that if I have not used FTP for awhile the server blocks my IP address. Although annoying it is there to prevent potential hacking. I soon will be getting a new line with a fixed IP address which will prevent this happening.
Good support and reliable advice. On the most recent live chat support I spoke to Shawn who was very helpful and resolved my issue very quickly.
I have only been with Web Hosting for few months and can say that the support I received from them was very good.
Webhosting UK COM: reliable hosting services with great support and billing staff like Shawn Davis.
WHUK are always friendly and usually sort my problems quickly. In my last Live Chat Shawn W was particularly helpful and patient.
As someone starting out on setting up a business, and all the things that involves, I am so grateful to Andy Kane for his very calm and patient assistance today. IT and website building does not come naturally to me so his help was invaluable.
Andy resolved all the issues I was having trouble with and was able to fix the connection problem I had rung up about in the first place too!
Great service and great support. Thanks.
I've been with webhosting.uk.com for over five years and have received exemplary service from the start.
But, every once in a while someone on their support team goes an extra mile...and a half. In this case it was Shawn Davis. I faile to pay a bill on time in error and was in danger of losing one of my domain names. Shawn retrieved the situation and got the domain back on line in 10 minutes asking only that I provide proof of the late payment.
It saved me a heap of extra work so, thanks Shawn and the rest of the webhosting uk support team. The entire service is way above average in my experience.
I have been a customer of WHUK since 2011. Today for the first time I have had to contact them about a problem with my website. It was sorted very quickly by Jane Miller. Excellent service all round - thank you.
Jordan Blake to the rescue again! He resolved my query quickly and clearly - nothing seems to be too much trouble for him and I am once again very grateful.
It took over an hour but my issue was resolved
Thanks to the support team
Very helpful and reliable
Good and Knowledgable assistance everytime
I would like to thank Ms Jane Miller.
Great response, very polite and helpful advice. Five Star *****
I would like to thank Jane Miller for her help with my query yesterday. Jane was polite and efficient and promised to call me back when the issue was resolved which, unlike some businesses I have encountered, she did promptly. Many thanks
Andy was absolutely first class in his patience and clarity in answering my question. He helped me to make sense of jargon! Very impressed and I can even say that If I need to ring again I will most certainly ask for Andy!
I have a challenge with the verification of my domain name with ICANN. I was able to find a solution with the prompt from Kemp M at WebhostingUK. Thanks for the help.
Many thanks to Shawn Davis for re-instating my account. Hosting is good. I forgot to pay my hosting and was re-instated within minutes.
Adam Smith, Customer Care Advisor was very good at helping me just now with an issue with my cPanel hosting. Thank you Adam
Jane Miller handled my query rapidly and explained about how to transfer ownership of the web site. I presume the other users have had their ip addresses unblocked. Some contact numbers on an email I was sent yesterday were invalid!
Seems difficult to get the same password to work when a year has elapsed since the last time I changed it. Thanks for your help.
Had support help from Angel J today and she sorted the issue very quickly. Many thanks!
I was asked by our tech guy to contact webhosting about a problem we had. We are based in Australia so I was a bit worried about having to phone but Angel was great, realised immediately what needed to be done and followed up promptly .... and continued to provide support. It is so reassuring to know that problems will be sorted so quickly and efficiently. Many thanks.
Vivian Clarke was very helpful and patient.
I am not very computer "savvy" and Vivian explained everything very well and talked/walked me through how I needed to resolve matters.
A very quick response and a simple fix was soon put onto place. Excellent service
Shawn Davis provided excellent service this evening.
I've been using this hosting company for several years now and never had cause for complaint. Always very accessible and ready to help on technical issues,latest experience today with Jane at the end of the phone resolved my problem in a few minutes.
Adam and Stanley were fantastic, very efficient and gave me all the information I needed. I was having trouble setting up my account in the past week but these two helped me immensely!
Very competitive hosting.
Extremely good support. Shawn Davis from Billing was very helpful twice today. Upgraded my package very quickly.
I had cause to contact Webhosting UK and my questions were dealt with by a support person called Shawn Davis. e was so very helpful and polite. He dd a great job in dealing with m enquiry.
I find the telephone support fantastic.
I've been in the graphics industry for longer than I care to mention, but have only recently entered the world of web development. WHUK were recommended to me by a colleague and since day one I have found the service provided to be excellent. All their support agents are very patient and polite, with 99.9% of my enquiries being resolved within a single on-line chat. Anything more complicated is dealt with swiftly by generating a Support Ticket.
Their UI is clear and easy to navigate and the control panel and plugins available are extensive.
I would definitely recommend.
Vivian Clark has lots of patience. Was a great help. I was not as good giving him the info he needed. Loved him.
Adam & Jason Miller were very helpful in transfering services and domain names for our enterprise
1 would like thank Mr Haydel Gill, very polite and helpful.
Brilliant customer service.
Five star *****
The help i did get from vivian clarke was perfect, strait forward, and spot on regarding answering the question and pint point the issue.
The support has been very good. I am a new customer, and to date I have been very pleased with the service and support.
I would like to thank Heydon and his team for their perciverancce, I am very new to websites, heydon was extremely helpful and understood my issues, thank you very much for your time and support.
Had a problem with my web site hosted by webhosting.uk.com caused by someone trying to spam through my contact forms.
Kyle from tech support diagnosed the problem and sorted it out for me very quickly and efficiently.
I can't fault their support.
I'm having page speed issue, it was slow to load my website. I've contacted WHUK and got attended by Ms. Nancy K.
She helped me patiently and finally my website can load much faster. Most of my experience with WHUK live chat team ended up happily.
I unable to comment much on their product, but I can say their support is awesome. You know where to find if you need help.
The live support is excellent.
they help to resolve issues quickly and on time.
Excellent support. Thanks to Nancy K
Thanks to Nancy for sorting out my plug in updates.
Very helpful indeed
Sophia B at Web Hosting UK
was very professional, friendly and efficient and quickly helped me with my issue. Many thanks!
Thanks Sophia for being very helpful in sorting out my email MX record issues.
Very much obliged.
Stenly B assisted us when our server is being under attack it only takes a couple of mins. Thank you WHUK
Would only like to comment on Tech Support at this moment - William C did a great job in getting my IP unblocked after some email account password updates
Finally Mr Paxton Morgan helped to sort things out in live chat and treated me in a very patient and understanding way. Phone support is pretty useless. If you run into a more complex problem, don`t call them up,just use the live chat. BTW, hosting is quite fast and reliable, server is in the UK.
Stenley B moved my site from http to https in a matter of minutes. I know next to nothing about website security etc so this was good. A really helpful person.
I haven't given "perfection" as surely perfection isn't possible, but they were really helpful and it was a very useful and easy (for me) few minutes.
Paxton was very professional, friendly and efficient and quickly helped me with my issue. Many thanks!
WebhostingUK have been provider for 15 years and they are great. Support is always helpful and tonight Nathan was very attentive
each time I contact web host I get officiant service and any issues are resolved very quickly. I would not hesitate to recommend the derive to anyone. well done guys and keep the good work up! Thank you
My site was down for a very long time, the phone guy had no clue what was wrong, I was promised a call back by jane miller who didn't call back nor did she fix my issue! Only Adam Smith understood the problem and then sorted it for me.
For the last nine years I have had to call support every month to unblock my dynamic ip address. Often this takes an abnormal amount of time but this month Jordan Blake resolved my on-going problem in record time. Let's see how good Webhosting support will be next month?
Andy was so patient. It looks as though, after a year of livechats and failures, the problem of upgrading my website may have been solved.
Peter G , was very helpful and solve server upgrade inquiries , thank you
Nathan was patient and helpful despite my absolutely lack of understanding of the problem. Website up and running in a timely fashion!
Hello there! Do you use Twitter? I'd like to follow you if that
would be okay. I'm absolutely enjoying your blog and
look forward to new posts.
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