Logo customer story
Share:
Description

Webhosting UK was established in the year 2001 with a pivotal aspiration to offer the best quality unmatched services and customer satisfaction that was in everyone's price range.

Since it's inception, Webhosting UK has been committed to entrust customers with effective & easy to use web hosting services backed by unmatched 24/7 quality technical support and guaranteed server uptime.

We offer premiere web hosting services supported by the UK's most seasoned system administrators and knowledgeable technical support team. Our team comprises of Red Hat Linux & Microsoft Certified professionals along with tech savvy developers. We have in-house network managers and technicians, our work is not entrusted to any external company. The technologies we use are of the highest standards and are carefully monitored in a multi-tier environment.

graphical divider

Hosting Reviews for Webhosting UK

    Review Rating

Had support today from Shawn Davis in billing, problem solved A.S.A.P with many thanks

Gary

    Review Rating

WHUK Nearly got 4 perfections there, you pay a little more but what you get is outstanding.

I've used WHUK for many years and have found them to be superb. The hardware and networking is super reliable and I think I have had only a couple of outages in the past 8 years or so. Support from all departments is timely and well informed, in particular tech support is very good, place a ticket and it is dealt with within hours. Although the website is good occasionally you want to order something non-standard and can't work out what to do - in this case Stuart in sales is your man - he has all the knowledge, replies quickly and when he says a job is done, it is done.

    Review Rating

I have had my website migrated from previous hosting company to you. Dealt with Jane Miller who was absolutely amazing, helpful in every step of the process. A very big thanks to JANE!!!!

Bryan

    Review Rating

I have been using whuk since 2012 and I only have good things to say about them. Suzanne has been such a delight to deal with everytime I had any issue. Hands down, the best customer support in the business. Please keep it up and give Suzanne a raise while you're at it

Sergey

    Review Rating

I had a problem with my employee, but I was helped to quickly solve my problem and download and configure the site, thank you very much personally to Perry C for your help!

Chris

    Review Rating

Perry K saved my ass. EUK always go above and beyond

lotfy .D

    Review Rating

the most i like about the support that they are fast ,they know what to do and how to do it and they are kind and help you out with any issue ,special thanks to Shawn from Billing and to the all guys out there

Ionut Obreja

    Review Rating

The live support is awesome and very patient. I hope it stays the same along the way as I just purchased a domain & hosting plan with whuk!

nav

    Review Rating

made some good savings, so please with that compared to other hosting companies.

Adam smith helped a good deal to have this sorted out.

Zoltan Monori

    Review Rating

Great value service with a quick and responsive customer service. Adam and Yogesh have both been very helpful and knew their stuff well. Love the chat option, it's great when you're unable to use your phone.

Ashiram Kavuma

    Review Rating

Thanks WHUK and Lucy for your exceptional and timely support always!

zara

    Review Rating

Shawn from billing team had resolved the issue i had and he went beyond and resolved few other issues, which i mightve come back for it next time. but he realised and recolved it on the spot. thnk you.

    Review Rating

Adam Smith was excellent, just solved my problem and got on with it.

Fedor Bogorodsky

    Review Rating

Adam was very good and hight quality assistant

Prem

    Review Rating

I am very satisfied with the service and support of WHUK.

WHUK is the best I have ever deal with.

Donna D

    Review Rating

Great support from Adam. Quick and efficient! Thanks...

Luuk Christiaens

    Review Rating

Superb service

Jordan

    Review Rating

I am so surprised of their support. They are fast and responsive. I had problem with billing and Adam was help me sorted it out within 5mins. Thank you Adam!!

They deserve more than 5 stars!!!

Joe Lang

    Review Rating

Super fast and helpful 24hr support just what I need! Thanks Steven W for your help, and all the others.

    Review Rating

Excellent host with excellent people!

Jill

    Review Rating

Well done Barry for resolving my issue

    Review Rating

www.webhosting.uk.com

support agent: MalvinJ

i couldn't ask for a more professional approach !! thank you

Andrew H

    Review Rating

I have been using webhostinguk for 7 years and have found their service extremely good value for money.

When I needed support it was always available and always solved the problem (for no extra cost), even when it was my fault!

I would certainly recommend them to anyone looking for webhosting.

Collins Kiptoon

    Review Rating

Very precise responses are always given by the support team. Adam, in this case, was quick in providing a solution to my query. Thanks.

    Review Rating

WHUK as helped me on many occassions. Their live chat is fantastic and responses quick. Too many names to mention, but Steven W helped me last time and explained how I could fix the problem in the future if it encountered again.

Thanks WHUK

Gurinder Mundra

    Review Rating

Jane Miller understood my issues & helped me all the way. she is very polite and provided excellent customer service. Five Star *****

Thanks

Robin Hall

    Review Rating

I use wordpress and often get myself into trouble. Webhosting Uk always do their best to help and are easy to get in touch with and chat to. Arnold K was a huge help today and saved me from disaster. Good job :-)

Eamonn Burnell

    Review Rating

I received excellent customer services from Kemp M and Allen Gibson during the setting up of my new hosting service. Very impressed.

    Review Rating

Wanted to host in Yorkshire and over the moon with the care and attention from this LEEDS base Host. I care about my customers and WHUK care about me. Do not hesitate to engage with WHUK. Jane and Ross are superb! THanks

Dean White

    Review Rating

I cant remember his name but he was good at helping me set up my CPanel.

    Review Rating

I have only been with the company for a few months.

I have to say the support is second to none right now.

I just had a chat with Kemp M about my domain name transefer, and the issue i had was resolved within mins.

Great customer service.

Thank you

    Review Rating

I am hosting my websites +10 years on Webhosting UK and after previous bad experiences with other hosts I don't have any reason to change them.

Their technical and billing support is awesome! Thanks you guys!

jan van Harten

    Review Rating

The services of WHUK are really great. Very quick professional response. This morning my request regarding a bill. Almost immediate reaction from the staff member Kemp M. Issue solved in an hour!! Alst the technical staaf is very helpful; quick response all the time

Thanks

    Review Rating

being a small business I thought we had to settle on 'small-business-support' , especially after pretty poor initial support for migration and setup of server with account billing issues, however one cs support agent stepped in and delivered to the point where she provided support one would expect from a whuk advert. I promise you she delivered that and more, took responsibility of all departments, no handing me over to another department, what service, acknowledgement at every juncture, every-time a task and query was dealt with I got personal notification not automated system update. Not left there either, now I have one point contact. fantastic, Excellent service.

Keiron Spires

    Review Rating

Hosting with WHUK

I have used WHUk for a number of years to host a variety of websites. They always respond promptly to any requests, and provide good online support when I need it. The sites are robust and relatively trouble free. Any issues are quickly dealt with.

    Review Rating

Shawn Davis was very helpful and understanding my request. Thanks!

Chris Lister

    Review Rating

Log in and accounts enquiry

my enquiry was delt with by Samuel S.

He was prompt and solved my issues straight away.

Excellent service

Thank you Samuel S

Numan Mehmet

    Review Rating

I had a few set up issues - my fault - But Shawn Davis sorted them out very quickly for me. I am confident that Webhosting.uk.com is going to fit my needs and offer quick support when I require it. Thanks.

Thomas Wright

    Review Rating

Excellent service from their support team - Robert extremely helpful. Many thanks

James Waygood

    Review Rating

Excellent host with a wide range of features at a great price

GHI

    Review Rating

Webhosting Uk and all the staff including Shawn Davis go out their way to assist and thank you for all the support over the years!

    Review Rating

On the very few occasions we have encountered technical issues, the webhosting UK team have always helped to get us going again straight away. I highly recommend them.

    Review Rating

I have been with WHUK since 2011 and they consistently provide customer service above, and beyond ... always efficient, knowledgeable and affable I highly recommend their service across the board.

Adam Smith/Pierce I really appreciate your help today...

Rob Scott

    Review Rating

Shawn Davis was excellent. Answered quickly, and got the situation resolved in no time.

    Review Rating

I needed to update my billing and was struggling to remember my login - Jane Miller helped me every step of the way over the phone. Terrific service, as always from Webhosting!

Cathrine

    Review Rating

Have just signed up to Webhosting UK and have spoken Andy K in support and he was excellent helping me and explaining everything to me!

Andrew Mitchell

    Review Rating

Ms Jane Miller gave me terrific telephone support when I needed it, was patient and explained each step of the process clearly. I felt that she was competent to assist me in trouble shooting and resolving my concern. Thank you!

Chris

    Review Rating

Very good chat support from Shawn Davis!

    Review Rating

Wonderful help on the telephone on 3 occasions from Andy Kane and Cyril Clive.

    Review Rating

Telephone service quick and expert. The PHP interpreter stopped on the server. Nice chap knew what to do and it was working again in minutes. Bravo!

Devika

    Review Rating

I recently moved my domain to WebHosting UK, as there was no transfer fee and the prices were very good value for money.

I needed support with setting up domain forwarding and changing MX records to set up my business email, and Shawn Davis from the support team assisted me with both the above.

My emails were always responded to quickly and the help requested was provided promptly.

I use a couple of other hosting providers and have so far found the support at WebHosting UK to be better than the other providers that I have accounts with.

yasar ali

    Review Rating

excellent service provided with follow up calls by angel

Shawn Davis

    Review Rating

helpfull

Mohamed

    Review Rating

webhosting.uk.co is a great host. The technical support is always there for me. and the billing department is so flexible. special thanks to Shawn Davis.

Dora

    Review Rating

We had a problem this morning with database connection error. I called customer support, Jane helped me and quickly past onto Alexander, it was fixed within 30 min!

Thank you so much I will definitely stay with this hosting company! Dora

richard simmons

    Review Rating

Always brilliant and helpful service. Kemp M sorted me out in no time at all. Have used these guys for several years. Would reccomend.

Angelos

    Review Rating

Awesome support as always. Today Kemp M. made the difference. He helped me a lot with an plan upgrade. Awesome support. Keep the good work.

Sai Sai

    Review Rating

the best customer support.

Shawn Davis

rating 5 star

Trish Hodson

    Review Rating

Jordan Blake was once again excellent in his support. He turned what could have been a rather stressful moment into a very straightforward and calm one. Thank you again.

Ashiram Kavuma

    Review Rating

Stuart was excellent in serving me and helping resolve all my queries. Great work WHUK

Steve Phillips

    Review Rating

Jane was brill, problem fixed in no time !

Matthew Evans

    Review Rating

They always work hard to fix any problem and offer great support 24/7

Kabore B Debourgeoit

    Review Rating

Thank you very much. I really appreciated your help

Phil Marks

    Review Rating

Enquiry about domain transfer answered promptly and solved within a few minutes, very good service from Shawn Davis

Hein Kyaw Swar Tun

    Review Rating

I saitisfied your supporting. Shawn Davis

    Review Rating

I have been with WHUK for quite a few years and never had any serious problems.The main reason is there support. I have just had an online chat with Kemp M who explained all I needed to know clearly and without fuss. I suspect like most people my web tech knowledge is rather limited so to have a live chat with someone who has patience and understanding is brilliant, they could not have been more helpful if they was in the chair next to me. Problem solved and clearly explained - perfect.100% satisfaction.

Ivan Sugiarto Widodo

    Review Rating

first time for 2 days my problem solved. thank you!

Jack

    Review Rating

Spoke on online chat with 'Shawn Davis' to assist with transfer of a site onto new host, was available quickly and was really helpful with the queries I had.

Patrick Bolton

    Review Rating

I found this company to be very quick and very helpful. The best customer service I have witnessed in some time, a representative named Vivian took ownership of my case from the start and went far above the usual level of service and had the answers to all my questions, good work Vivian! You have very good staff WHUK.

matt mooey

    Review Rating

I had a query to upgrade my hosting plan and Shawn Davis did a great job in making this as simple and fast as possible. Great job.

    Review Rating

Shawn Davis was my support agent this evening and provided the service I have come to expect from WHUK! I use the chat support often, and always get a resolution. Thanks guys!

Roger Hinton

    Review Rating

Samson A. dealt with a firewall block problem very quickly, explained the problem and waited whilst I tested the login.

Passed on to Adam Smith who sorted my client area login, reset the password and waited for me to cross-check.

Loss of access was dealt with promptly and efficiently.

Robin

    Review Rating

Angel J has been very helpful and sorted all the issues I had and delivered all the promises made to resolve my problems on time.

Robin

Inna Kusion

    Review Rating

Excellent service, thank you so much.

Peter Smith

    Review Rating

Problems sorted out very professionally and quickly by Jane Miller. She has excellent product knowledge and ability to resolve technical issues in minimal time. Courteous in all respects, a credit to the company.

Holger Klinzmann

    Review Rating

A BIG BIG thank you to ADAM SMITH!

He is a very polite and clever man, who helped me a lot.

Muhammad

    Review Rating

Amazing Pricing. to start with Ed in sales was very helpful and later I had grt experience with tech support as well. Shawn Davis was amazing and very patient. control panel perhaps need bit of modernisation. but it does the job and matches the price tag. great service on the whole.

Simon

    Review Rating

The support at this host is INCREDIBLE. I always prefer a host with 24/7 support, well this has that and it's VERY impressive.

A support worker named, 'Kemp.M', has been the BEST support I've ever experienced. I can't explain how good he is! He's very clever, very fast at answering questions via LiveChat or a support ticket, adjusts/edits certain areas, such as the DNS settings if needed, this guy is fantastic!

All of the support are BRILLIANT at this host! But Kemp.M is my number 1.

Richard

    Review Rating

I would like to thank Adam for his help and sorting my problem

    Review Rating

I would like to wish all the folks at WHUK a very Merry Christmas and a Happy 2018 along with a big thank you for the excellent help and support over the past 12 months. Cheers guys!

Gurinder Munrda

    Review Rating

i would like thank Mr Andy K, he resolved the server issue very quickly on my first call. very polite and helpful staff web host uk.

Thanks again

Caleb Corneloup

    Review Rating

Was happy with the service. Had a few technical issues but all has been sorted. They also helped speed up my main website.

Andre DOUALLA

    Review Rating

Great support received from Vivian Clarke. Thanks again

    Review Rating

I just want to say how impressed I am with Kemp M's performance today. He not only types faster than I can think but he comes up with the right answers every time. I cocked up by not paying you on time and consequently everything was shut down. Kemp sorted this in a few minutes. Good Effort. Many thanks. Andy Shaw. Founder and Head of Delivery for The Mountain Way charity, helping UK veterans overcome PTSD.

Alistair Marshall

    Review Rating

WHUK provide a really excellent service clear information and good pricing on domains with easy access via cPanel

immediate support via the freephone helpline is an extremely reassuring feature

and the technical support team is one of the most well informed and helpful I have encountered

of particular note has been Jane Miller who could not have been more helpful and patient in dealing with initial queries and providing advice on how to get my domains fully up and running

Alistair Marshall 31jan18

    Review Rating

The operator that handled my enquiry was very polite and efficient. My IT knowledge is very limited operator took this on board and was very helpful in advising me and even completed some tasks for me which I did not understand. 10/10

    Review Rating

I had a small but urgent problem with an HTML file being picked up from my domain by the web

which the Noel Baker of the Service Team handled with great speed and skill identifying the problem and suggesting how to avoid it in the future

Quality service was not unexpected here ..for WHUK it is standard

and this is not the first good review I have given them

Highly recommended to anyone entering the web

    Review Rating

mr vivian was very good helpfull.

thanks

    Review Rating

I found this hosting provider when I needed to look for a new Hosting Provider after a bad experience at my last. The reason I moved was because of the bad support at ovh.co.uk . When I initially approached WHUK I wanted to check everything out. So I purchased there cheap but reliable WP LITE for £0.99 a month. I was initially also very impressed with the amazing 24/7 support by Chat and by Phone.

I would like to thank a few of the support agents at WHUK.

1. Albie - For Patience and amazing help.

2. Adam - For help with Domain Registration Issues

3. Kemp M - For amazing help when I needed to get of the WHOIS Database because I was getting so many Scam calls. He really helped me out!

About three weeks affter buying my WP Hosting I decided to move one of my hostings over from OVH. I chose there Unmetered Bandwidth. I considered this an upgrade (but it was actually cheaper)!

In the next couple of months I will be puerchasing my sever with WHUK. This comes in result of everything they have done for me!

WHUK Please keep it up. Keep your 24/7 Support and your affordable prices. Your referal system is also amazing!

10/10 Everything thanks and keep it up.

Carole

    Review Rating

I'm really delighted with the great support I received from Noel. He was patient, incredibly helpful, and very courteous. He certainly wins Employee of the Year Award in my book.

Dan

    Review Rating

Thanks for the support

G S MUNDRA

    Review Rating

my experience with WebHostingUK always very helpful and supportive. amazing polite staff and great support given every time. Thanks

Five Star Service *****

Michael Odongo

    Review Rating

I think my host is the best I've had in a while. I hope he/she continues with such a hospitable attitude. I'm impressed. Actually to be honest, I stuck to this platform from day one even though I wasn't sure I was ready because of the way I was treated. So grateful, thanks.

    Review Rating

WHuk.com is a great company and supporter Kyle Nicholson today helped me sort our some issues I had. Support is always available and quick helping and answering questions.

Roger Dixon

    Review Rating

I recently changed servers on webhosting uk, thank's mainly to Kyle N the change was smooth and painless, as a complete novice i think he had the patience of a saint.

I would recommend ukhosting based on the service I received, my ratings are high and well deserved, thank you Kyle.

Bernard

    Review Rating

Excellent customer service, always prompt and efficient when dealing with queries. Kemp M, Jane, Robert, Max, Ricardo, Reuben, Nelson, Nathan etc... They all add a great amount of value to the service.

Alex

    Review Rating

Very satisfied with following hosting provider. For almost 2 years my website is hosted there. Great stuff, they are always here to help to resolve any kind of issue. Recommend!

Craig Brown

    Review Rating

Kemp M went the extra mile to assist me. Webhosting.uk.com have been so helpful in the last 6 years and never let me down. Very impressed with the service, keep it up.

    Review Rating

Fast and prompt accommodation from their support team.

Anwar

    Review Rating

i can only be satisfied with the best support in all the company's i did work with , thank you adam , webhosting.uk.com rocks

Zhanekesh

    Review Rating

The support engineer Pierce S has provided me with an excellent support in resolving issue relevant to my website maintenance. He has done actually more just that. He has actually educated me by explaining the correct way to run the elements of the website content administration and security.

The quality of his job is not only in his technical knowledge. Based on my experience I clearly see that Pierce has his respect for the customer. It is actually the first quality that people count – respect for all people that the support agent works with. I would like to thank him for his patience during the live chat technical discussion. Impressed by seeing his good efforts to fix quickly the technical issues with the website wp-admin issues. His ability to explain solution and ways to prevent such a problem from happening again is much appreciated. Pierce is a dedicated technical support person. Well done.

    Review Rating

I've been with Webhosting UK for over a year. I have found the hosting to be reliable and their support team to be extremely helpful.

Special Thanks to Adam who gave us a generous grace period when our account went in the red when the card expired.

Sue Field

    Review Rating

Had online chat with Adam about my billing status. Dealt with promply and completely to my satisfaction.

Daniel Rankin

    Review Rating

Adam was extremely helpful and got my complicated issue solved very fast! A* customer service

Dean

    Review Rating

Support all hours of the day and night are great. Would recommend

Tomas

    Review Rating

Great support, very fast and helpful.

Domain Administrator

    Review Rating

A very good provider, good price and excellent 24hr support. Fast hosting, always up, and willing to help on the smallest of matters. Polite and courteous too!

Mike Wade

    Review Rating

Webhost UK are always available to contact, and their pricin for a managed service is reasonable. Great support whenever I need it.

Would definitely recommend, they help streamline my business

Richard Thomas

    Review Rating

Of all the hosting sites I've used, this is by far the best. Customer service is always available, always excellent, and always willing to sort out everything from the most mundane and stupid to the most complex and irritating. Stenley B, for example, sorted a permissions issue on my site this evening that had me stumped. Recommend 1000%

    Review Rating

professional service with great support team

Luke Vater

    Review Rating

A very efficient and seamless service from sales support to quick activation.

Straight to the point, professional experienced staff really stood out.

I would recommend this service and use again in the future.

Angelos Achillefs

    Review Rating

Excellent services, awesome support. Totally recommended.

Stamatoudis Ioannis

    Review Rating

Pierce S, is an excellent agent technical support. always manage to find an immediate solution for any issue. thank you Pierce.

simon piercy

    Review Rating

very fast and great effective help from stenly B great guy 5*****

Sahil

    Review Rating

Webhost UK are always available to contact, Great support whenever I need it.they help streamline my business

Tom

    Review Rating

So you're going through your websites databases, clearing out any users and tables that aren't needed anymore When you see a Wordpress db that is not recognised, so you delete without a moments hesitation.

A second later, your brother texts saying 'Hey Bro'. This is when you realise you do have a solitary Wordpress site on your server.

Ahh crap. your backup didn't start for another 4 days..

Sophia B at WHUK to the rescue. Thanks to her speedy response and reassurance that there was indeed a backup of this database. This was restored without a hiccup and now the site is up and running. So thank you Sophia.

Will always recommend WHUK, their support and service is second to none.

    Review Rating

i got very fast and good help from Sophia. She's very good IT support :D

Ali Mustapha

    Review Rating

Nancy K , was very helpful and she managed to solve all my inquiries , really thank you .

    Review Rating

Nancy helped me to set up my FTP on my site, she was very helpful indeed. She set up the FTP with no issues whatsoever.

She provided an excellent service, really thankful.

Excellent support from Nancy.

Rob

    Review Rating

Pierce S was very helpful and patient in helping me to resolve a complicated problem with my website,

Thank you very much.

Rob

Anil

    Review Rating

Thanks for your awesome help and support.

Cem

    Review Rating

Nancy K was a huge help in resolving and email issue that we were having with one of our biggest clients, very patient and precise in each step that needed to be taken. thanks Nancy K

Shop4website

    Review Rating

It has been 3 days & I would say, so far customer service has been very excellent. We are currently going through initial setup. I am sure, they will keep up the good work in the future.

Simon DObson

    Review Rating

Superb support call with Nancy K. Sorting out an xmlrpc attck on one of my WordPress sites.

ANWAR j

    Review Rating

untll now , my best hosting company, but the main best thing i notice is the great support thank you Max R and all the support team

    Review Rating

Hi I moved to this company as it was cheaper than one.com and also they deal with hackers, after having hacker issues with one.com, I found this company to be willing to sort out all hacker issues. Their support Ive never had issues with, and have always managed to resolve the issues that I gave them. They helped me resolve hackers by blocking on their firewall, all you do is provide a live ip address and they will block it there and then. I have not had hacker issue since.

many thanks for a great service i have had peace of mind since moving and saved money!

Tom Harmer

    Review Rating

Great online suport from Stenly B. Resolved my issue with my site very quickly. Very Happy

said

    Review Rating

good anderstanding every time

good thants for Adam for today

suport

Daniel

    Review Rating

Thank you Stenly B and the rest of the Support team, it´s been now almost 10 years of smooth work on the server! I recommend !

Bela Patel

    Review Rating

Sophia B assisted today and sorted out my problem via chat in less than 5 minutes! Super work! thanks!

Alex

    Review Rating

Needed help to change the primary domain, Stenly B waled me through the potential issues, made sure it was waht we wanted to do and made the changes very efficiently.

Daniel

    Review Rating

Excellent support. Nancy K sorted my server issue in a few quick minutes via the Live Chat - on Xmas Eve no less !

Andris Jancevskis

    Review Rating

I am exiting how Sophia B optimized my Woocommerce (WorldPress) site. It turned from turtle to eagle.

    Review Rating

I have been using EUKHOST now for the past 9 years and I can say that their services and support are second to none. Every time an issue happens on my VPS servers within minutes I am able to contact a support team member that will look at the issue and try to sort it out for me. Also, the Sale and Billing teams are also very helpful when it comes to upgrading or downgrading my servers.

I would highly recommend EUKHOST to anyone else - if you require hand on support.

    Review Rating

Barry attended to my support requirements in such a professional manner. He has very good knowledge of the Linux server and he was able to help plug many security loopholes proactively, with such a positive attitude. Well done!! I'm happy I moved to WHUK.

Ashley

    Review Rating

Not had to deal with the Web Hosting UK until I noticed that our disc space was at critical. The guy before myself bought the wrong package and Daniel from the sales team helped greatly, once the right package was chosen I spoke with Paxton Morgan, who helped to get the upgrade underway. So far so good.

Rochelle

    Review Rating

Hadwin J dealt with my issue quickly and efficiently. Had no issues!

sue

    Review Rating

Support is always excellent and resolve issues swiftly and effectivley.

    Review Rating

I couldn't rate WHUK more. Their support is unparalleled. My wife set up her account on HostGator and swiftly moved her site to join mine with WHUK.

I have over 10 years of business with them and have grown from 1 hosting package with them to a server package.

I would not recommend you look anywhere else for hosting. The support alone is worth the very affordable package costs. So many advisors to thank but Hadwin J most recently helped with a query and was ace just like the rest of the team!

    Review Rating

I had trouble logging into my account to pay an invoice. Kemp M was really helpful. He resolved the problem straight away. I am really happy with the service I received. Thank you so much.

    Review Rating

Kemp was great :) he initiated the domain transfer for me without a problem and understood my needs as a client. The matter was resolved within 5 minutes. Great support. I am glad I moved website hosts :)

Daniel Bisgrove

    Review Rating

Aiden K is amazing! He has great customer service and is very knowledgable. He helped me fix all my issues on my website and server.

Shaun

    Review Rating

Pierce solve the problem quickly and efficiently. I am always deeply impressed by the quality and expertise of the Webhosting UK support team...

Steve Barker

    Review Rating

Excellent online 'chat' technical support from knowledgable staff with lots of patience! Particularly helpful response from Sergio D recently, and available 24 hours a day - I had a very quick response at midnight!

james

    Review Rating

I have been speaking with 2 of Webhosting.uk.com tech team, They have helped me with every query and I wouldn't have achieved what I need to without them both.

I would like to thank Armando S & Manuel Boacer you both have been a great asset to your company.

Stephen W

    Review Rating

Great service by Albie fast and very patient with me

Tom

    Review Rating

Nathan has been very helpful with an error notice problem we had. He has effectively helped our site to load and run faster. Really appreciate his assistance and patience with this neophyte site builder.

Tom Akery

khaled

    Review Rating

very good hosting , and very good support

    Review Rating

Great hosting, have been with them for years. The support team is excellent as well. Tonight Simon K answered all my questions with patience and professionalism. Highly recommended team and tech setup.

Mary Watson

    Review Rating

More great support from WHUK agent Sergio - got straight to the problem and fixed in minutes, when I was trying to sort it for hours!!!

Sean

    Review Rating

I've just been on an online chat with Maverick B,

a Support Agent from WHUK. He was very knowledgeable and helped me resolve my issues with ease. Many thanks.

Gary Walmsley

    Review Rating

I dealt with Vasco from the tech support team who was nothing but a superstar, he help migrate my sites and convert them from http to https and problem solved issues i had... He was Brilliant!

Richard Lane

    Review Rating

As ALWAYS great support from this company, really show their value when sort out questions and issues that others would refuse to do. My rep this time was Aidan K, but have never had anything but great stuff from any reps!

    Review Rating

Hi there, Kemp M was great! He helped me to resolve my issue on my domain move but said i was welcome back with them as well. We finally got the issue resolved with his help and patience and understanding. He understood what I wanted to do and did not moan about it and just did it for me and explained everything so I got it right. Thank u again to whuk have been great website host. I highly recommend them to host your website with, great prices and unbeatable support. Thank you whuk. Regards Katy

Hananh

    Review Rating

Vasco M was fantastic. I had managed to lock myself out of the back end of my website by not installing CAPTCHA correctly and Vasco M was able to sort it out no no time. Great support as usual.

Giang Hoang

    Review Rating

I am an absolute beginner in building website, got a quarterly billed hosting service with WebhostingUK for very reasonable price. The flexible payment options are great for start up like me, as you don't know how long you will need hosting service for, and your required limits.

With tons of questions about log in/installation of plug in today, I contacted them and was served by Taposh B. Taposh was a star! He helped me with installing a plug in which I failed before, and fixed all security issues that my dashboard flagged up for me.

I am very happy with their service, and will be loyal customer for sure!

Thank you again Taposh!

    Review Rating

The support guys are awesome there. I can't thank them enough for their help.

Special shout out to Rick D!

    Review Rating

I was try so hard to fix the issues of my account but MR Kemp M help me out in this he is really nice person big fat thumps UP my friend you made my day really very helpful person he is. GOD bless him...............Kemp M

Stefania

    Review Rating

Perfect service and fantastic support assistance.

A special thanks to Aidan K. for the high technical skill in solving our problems and for the understanding od our needs.

Adam

    Review Rating

Vasco M helped with a server issue this morning and was excellent. WHUK support is always brilliant.

Andrew

    Review Rating

Quick, easy and convenient customer service from WebHosting.uk.com. Thanks to Shawn Davis in the billing team!

Simon Ormesher

    Review Rating

Always had a good response fast resolution to any service/support issues.

    Review Rating

I signed up to WHUK in 2014 to see how they compared to other providers. It did not take long to realise that they were way ahead of their competition in efficiency and service. It has the right customer focus and a caring attitude to ensure that any problem is solved to the customer's satisfaction. WHUK now handles all my business. So to Adam Smith, the Linux team and all in Billing, thank you for helping me on my journey.

lotfy deabis

    Review Rating

the hosting company is great as i always mention and the guys in the support are kind ,helpfull ,fast and they know what to do without you even ask! , special thanks to adam smith and all the guys there

mhairi

    Review Rating

Many thanks Hanford from Billing for sorting out my issue fast

Angela

    Review Rating

Tonight's live chat hosts Kemp M & Sebastian were brilliant! Both were professional and easy to communicate with, whilst resolving things patiently and politely. Sincere thanks to them both A+

David Hardman

    Review Rating

Adam from billing - Top Bloke for fixing my invoices quickly and efficiently

Francis

    Review Rating

I have no issues with the service we receive from WHUK any issues are always resolved in a timely manner.

robert bowman

    Review Rating

andy kane was extemeley helpfull

and patient. sorted my problem

directly

paul quinney

    Review Rating

i have been look after by your web support team . i must say they are absolutely great. after what must seem like hours of questions they are still friendly and help

i last chatted with Gloria as you find with all the team she was spot on

luke hancock

    Review Rating

i am happy with the support stuart has given me regards my security concerns of our website.

i now wait to see if whuk can actually properly handle the securing of our website as they say, or not.

we shall see.

Herve Dupont

    Review Rating

Robert M was really quick to answer and to help me out. Being a newbie, I know I am going to need people like him to get me going. He could not be more helpful. Many thanks

phil

    Review Rating

had a few issues with emails not getting to hot mail accounts, but after a couple of web chats with support it was all sorted.

Sue Cochrane

    Review Rating

We've been a customer of WHUK for many years and can vouch for their support. Adam keeps in touch with us on a regular basis and it's good to know that he's there for us if needed!

    Review Rating

Jane understood my issue and resolved it and I was able to check it was successful whilst on the phone.

My issue is that if I have not used FTP for awhile the server blocks my IP address. Although annoying it is there to prevent potential hacking. I soon will be getting a new line with a fixed IP address which will prevent this happening.

Ali Downes

    Review Rating

Good support and reliable advice. On the most recent live chat support I spoke to Shawn who was very helpful and resolved my issue very quickly.

Bilal Amin

    Review Rating

I have only been with Web Hosting for few months and can say that the support I received from them was very good.

Oladipo

    Review Rating

Webhosting UK COM: reliable hosting services with great support and billing staff like Shawn Davis.

Dr Michael Scannell

    Review Rating

WHUK are always friendly and usually sort my problems quickly. In my last Live Chat Shawn W was particularly helpful and patient.

Trish Hodson

    Review Rating

As someone starting out on setting up a business, and all the things that involves, I am so grateful to Andy Kane for his very calm and patient assistance today. IT and website building does not come naturally to me so his help was invaluable.

Andy resolved all the issues I was having trouble with and was able to fix the connection problem I had rung up about in the first place too!

Great service and great support. Thanks.

    Review Rating

I've been with webhosting.uk.com for over five years and have received exemplary service from the start.

But, every once in a while someone on their support team goes an extra mile...and a half. In this case it was Shawn Davis. I faile to pay a bill on time in error and was in danger of losing one of my domain names. Shawn retrieved the situation and got the domain back on line in 10 minutes asking only that I provide proof of the late payment.

It saved me a heap of extra work so, thanks Shawn and the rest of the webhosting uk support team. The entire service is way above average in my experience.

Rhona

    Review Rating

I have been a customer of WHUK since 2011. Today for the first time I have had to contact them about a problem with my website. It was sorted very quickly by Jane Miller. Excellent service all round - thank you.

Trish Hodson

    Review Rating

Jordan Blake to the rescue again! He resolved my query quickly and clearly - nothing seems to be too much trouble for him and I am once again very grateful.

John Hollings

    Review Rating

It took over an hour but my issue was resolved

Thanks to the support team

Mark

    Review Rating

Very helpful and reliable

Noel Irvine

    Review Rating

Good and Knowledgable assistance everytime

G.S. Mundra

    Review Rating

I would like to thank Ms Jane Miller.

Great response, very polite and helpful advice. Five Star *****

Janet J

    Review Rating

I would like to thank Jane Miller for her help with my query yesterday. Jane was polite and efficient and promised to call me back when the issue was resolved which, unlike some businesses I have encountered, she did promptly. Many thanks

    Review Rating

Andy was absolutely first class in his patience and clarity in answering my question. He helped me to make sense of jargon! Very impressed and I can even say that If I need to ring again I will most certainly ask for Andy!

Shegun Olajide

    Review Rating

I have a challenge with the verification of my domain name with ICANN. I was able to find a solution with the prompt from Kemp M at WebhostingUK. Thanks for the help.

Lindsay Wright

    Review Rating

Many thanks to Shawn Davis for re-instating my account. Hosting is good. I forgot to pay my hosting and was re-instated within minutes.

Elliot Bell

    Review Rating

Adam Smith, Customer Care Advisor was very good at helping me just now with an issue with my cPanel hosting. Thank you Adam

Phil Clare

    Review Rating

Jane Miller handled my query rapidly and explained about how to transfer ownership of the web site. I presume the other users have had their ip addresses unblocked. Some contact numbers on an email I was sent yesterday were invalid!

Seems difficult to get the same password to work when a year has elapsed since the last time I changed it. Thanks for your help.

Phil

Jon Boshoff

    Review Rating

Had support help from Angel J today and she sorted the issue very quickly. Many thanks!

    Review Rating

All requests are sorted quickly. Vivian helped efficiently.

Brigida Desebrock

    Review Rating

I was asked by our tech guy to contact webhosting about a problem we had. We are based in Australia so I was a bit worried about having to phone but Angel was great, realised immediately what needed to be done and followed up promptly .... and continued to provide support. It is so reassuring to know that problems will be sorted so quickly and efficiently. Many thanks.

Patrick Davison

    Review Rating

Vivian Clarke was very helpful and patient.

I am not very computer "savvy" and Vivian explained everything very well and talked/walked me through how I needed to resolve matters.

Paul W

    Review Rating

A very quick response and a simple fix was soon put onto place. Excellent service

Kathy Marriage

    Review Rating

Shawn Davis provided excellent service this evening.

Dave Kingaby

    Review Rating

I've been using this hosting company for several years now and never had cause for complaint. Always very accessible and ready to help on technical issues,latest experience today with Jane at the end of the phone resolved my problem in a few minutes.

James

    Review Rating

Adam and Stanley were fantastic, very efficient and gave me all the information I needed. I was having trouble setting up my account in the past week but these two helped me immensely!

Simon Dobson

    Review Rating

Very competitive hosting.

Extremely good support. Shawn Davis from Billing was very helpful twice today. Upgraded my package very quickly.

Martin wace

    Review Rating

I had cause to contact Webhosting UK and my questions were dealt with by a support person called Shawn Davis. e was so very helpful and polite. He dd a great job in dealing with m enquiry.

D

    Review Rating

I find the telephone support fantastic.

Rachael Wilson

    Review Rating

I've been in the graphics industry for longer than I care to mention, but have only recently entered the world of web development. WHUK were recommended to me by a colleague and since day one I have found the service provided to be excellent. All their support agents are very patient and polite, with 99.9% of my enquiries being resolved within a single on-line chat. Anything more complicated is dealt with swiftly by generating a Support Ticket.

Their UI is clear and easy to navigate and the control panel and plugins available are extensive.

I would definitely recommend.

    Review Rating

Vivian Clark has lots of patience. Was a great help. I was not as good giving him the info he needed. Loved him.

    Review Rating

Adam & Jason Miller were very helpful in transfering services and domain names for our enterprise

Gurinder Mundra

    Review Rating

1 would like thank Mr Haydel Gill, very polite and helpful.

Brilliant customer service.

Five star *****

Thanks

Gurinder Mundra

BABEKI

    Review Rating

The help i did get from vivian clarke was perfect, strait forward, and spot on regarding answering the question and pint point the issue.

very helpful.

Gareth Villis

    Review Rating

The support has been very good. I am a new customer, and to date I have been very pleased with the service and support.

    Review Rating

I would like to thank Heydon and his team for their perciverancce, I am very new to websites, heydon was extremely helpful and understood my issues, thank you very much for your time and support.

Simon Quill

    Review Rating

Had a problem with my web site hosted by webhosting.uk.com caused by someone trying to spam through my contact forms.

Kyle from tech support diagnosed the problem and sorted it out for me very quickly and efficiently.

I can't fault their support.

    Review Rating

Adam very helpful in organising server upgrade.

Mohsin Abbas

    Review Rating

Great Service.

Calvin

    Review Rating

I'm having page speed issue, it was slow to load my website. I've contacted WHUK and got attended by Ms. Nancy K.

She helped me patiently and finally my website can load much faster. Most of my experience with WHUK live chat team ended up happily.

I unable to comment much on their product, but I can say their support is awesome. You know where to find if you need help.

Ocean Crest School

    Review Rating

The live support is excellent.

they help to resolve issues quickly and on time.

Mohammed Aamer

    Review Rating

Excellent support. Thanks to Nancy K

John Lloyd

    Review Rating

Thanks to Nancy for sorting out my plug in updates.

Very helpful indeed

    Review Rating

Sophia B at Web Hosting UK

was very professional, friendly and efficient and quickly helped me with my issue. Many thanks!

John Lloyd

    Review Rating

Thanks Sophia for being very helpful in sorting out my email MX record issues.

Very much obliged.

John

Philip

    Review Rating

Stenly B assisted us when our server is being under attack it only takes a couple of mins. Thank you WHUK

Clive Burnage

    Review Rating

Would only like to comment on Tech Support at this moment - William C did a great job in getting my IP unblocked after some email account password updates

Peter Banfi

    Review Rating

Finally Mr Paxton Morgan helped to sort things out in live chat and treated me in a very patient and understanding way. Phone support is pretty useless. If you run into a more complex problem, don`t call them up,just use the live chat. BTW, hosting is quite fast and reliable, server is in the UK.

Sue George

    Review Rating

Stenley B moved my site from http to https in a matter of minutes. I know next to nothing about website security etc so this was good. A really helpful person.

I haven't given "perfection" as surely perfection isn't possible, but they were really helpful and it was a very useful and easy (for me) few minutes.

    Review Rating

Paxton was very professional, friendly and efficient and quickly helped me with my issue. Many thanks!

Ken Finn

    Review Rating

WebhostingUK have been provider for 15 years and they are great. Support is always helpful and tonight Nathan was very attentive

kamila

    Review Rating

each time I contact web host I get officiant service and any issues are resolved very quickly. I would not hesitate to recommend the derive to anyone. well done guys and keep the good work up! Thank you

Aysun

    Review Rating

My site was down for a very long time, the phone guy had no clue what was wrong, I was promised a call back by jane miller who didn't call back nor did she fix my issue! Only Adam Smith understood the problem and then sorted it for me.

    Review Rating

Useful call - and 5:30 on a Friday xD

Mike Lister

    Review Rating

For the last nine years I have had to call support every month to unblock my dynamic ip address. Often this takes an abnormal amount of time but this month Jordan Blake resolved my on-going problem in record time. Let's see how good Webhosting support will be next month?

    Review Rating

Andy was so patient. It looks as though, after a year of livechats and failures, the problem of upgrading my website may have been solved.

Yippee!

Naing Yan Lin

    Review Rating

Peter G , was very helpful and solve server upgrade inquiries , thank you

Sarah

    Review Rating

Nathan was patient and helpful despite my absolutely lack of understanding of the problem. Website up and running in a timely fashion!

Jeff

    Review Rating

Hello there! Do you use Twitter? I'd like to follow you if that

would be okay. I'm absolutely enjoying your blog and

look forward to new posts.

Help us to help you! - Review Webhosting UK!

Individual reviews are not necessarily our views and we reserve the right to remove any review or host for any reason.